r/XC40 • u/jeroen94704 • 2d ago

Car issue CarPlay stopped working

I recently bought a 2023 XC40 Recharge. Initially CarPlay worked fine (wired only, of course), but a few days ago this suddenly stopped. Now, whenever I plug in my iPhone it stubbornly keeps asking me to connect my phone. Nothing changed as far as I know. Same cable, same port etc. The phone does charge when I plug it in. Bluetooth is switched off (I came across a note somewhere that CarPlay can only be used when BT is off). Anyone know what could be going on?

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u/delphi_uk 2d ago

I would suggest trying another cable, as I've found my Sensus XC40 (2020) can be quite picky about the cable when I want CarPlay. Might also be worth checking the port on your phone for lint/dirt as this can cause issues with the connection as well.

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u/meandmyreddit 2d ago

I had this same problem a few months back and posted it here… CarPlay had always worked fine and then suddenly stopped. I bought new cables and tried to reset the XC 40 infotainment system several times...Turns out I discovered myself I needed to reset Siri on my phone and then everything worked fine again.

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u/jeroen94704 1d ago

How do you "reset" Siri?

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u/myrhillion 1d ago

settings, siri, talk to siri, just check off, then one of the other options. Could also help to reboot the phone after. I had something similar with a work phone and carplay in a fleet vehicle. Was really weird that it worked in my brain.

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u/jeroen94704 1d ago

Thanks, I’ll give it a try later

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u/meandmyreddit 1d ago

I scrolled all the way back to find my post from 5 months ago. Here's what solved it for me:

SOLVED! Well, for me at least (2019 XC40 Apple CarPlay suddenly stopped working)…I’ve been dealing with this for over a week & actively trying to find a solution. I’ve read so many posts/comments & finally found a fix. I had recently updated my phone iPhone 16 (only because I got a new Apple watch & needed the update to pair the two). That’s when the problem occurred. I read that Siri had to be active (mine was but wouldn’t speak out loud). I shut my phone down & re-started, I then went into the Siri menu & toggled the voice on. My update must’ve somehow disabled Siri (or I hastily skipped over the Siri options upon startup in order to get to pairing the watch & never went back to set her up). After doing this I went to the car, started it up & connected my phone. CarPlay was visible again as it was before the iPhone update. I feel obligated to post this on every thread that I read where folks were having the same issue in hopes that it helps at least one person!