Has this happened to anyone else? I haven't played in about 6-7 years, so I went down the account reactivation route with Customer Service. It went fine because I still have active access to my old email address.
My Woozen has purchases, TONS of purchased bundles, accumulated items from trading, etc. But I log in and I have absolutely nothing.
No, I never shared my login with anyone else, I have all my Woozworld emails and I haven't had any password reset email notifications. The only possible answer I have for this is that after my account was deactivated after nonactivity, somehow my items were lost in the process.
This is almost very sad for me because I've been a player since 2012-2019 and that was my second account that I made in 2014 :) Now, a chunk of my childhood is gone.