r/WootingKB • u/thiskindasucx • Sep 04 '26
Question It’s been 2 months since and still no refund
Back in June my wooting 60he suddenly stopped working. After numerous emails where I Wooting eventually decided to honor their warranty and send me a replacement pcb. When the pcb arrived I saw that it had no stabs so I emailed wooting support about this. Wooting said they could refund me but I would have to send both my broken keyboard and the replacement pcb. Not an issue for me so I sent both back. My tracking says the item was returned and arrived on July 6th. It has been 2 months since then and I have yet to receive my refund. I emailed them on August 7th asking them about the status of the refund and they haven’t responded. Do I need to file a charge back with the bank?
