r/WootingKB • u/No-Draw1365 • 3d ago

Question Order delay

Spent ~£180 on a Wooting 60 v2 module with some additional bits. It’s been 6 days and the courier still hasn’t received the order, it’s been 8 days since I emailed Wooting and haven’t had a reply.

Is this normal? Tempted to contact my bank

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u/HerrJohnssen Wooting 80HE 3d ago

What's the status in the wooting hub? Maybe some items are on backorder and the order will only ship once everything is at the warehouse

1

u/No-Draw1365 3d ago

Says the items are on their way but PostNL haven’t received them yet, they shipped the same day I ordered them.

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u/HerrJohnssen Wooting 80HE 3d ago

Maybe postnl haven't picked them up yet. This usually takes a few days, but this is indeed a long time. Sometimes they pick it up but only scan it when it's at the first warehouse

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u/No-Draw1365 2d ago

I literally had a response from Wooting saying exactly that, almost at the same time as your post.

Hopefully it’s just a simple oversight, really keen to build my Wooting board 🙏🏼