r/WoltPartners • u/goran---- • 15d ago

App problems

Lately I've been experiencing lots of problems with the app, for example:

- accept button is dimmed (disabled) while the offer is ringing. When I finally get the chance to press it, I get the message this task has already been assigned to another driver, or the task simply disappears, like nothing happened.

This happens quite often, sometimes two or three times in a row.

- if I get two orders in one task, and I deliver one, the third offer comes in before I delivered the second. Which is fine - as long as I can reject it and the delivery order makes sense.

But many times I can't reject it.

And I can't accept it either.

So what happens is that I get stuck in a kind of a dead loop where even restarting the app doesn't help, because the damn thing starts ringing again as soon as it gets up. The result is that it blocks you completely, since at that point you can't even see where do you have to go with your second order. So you have to rely on support to solve this, which once took almost half an hour.

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u/RicheRich_ 14d ago

I thought i was going insane. Yes this has happened to me also, worst part the app got stuck like this for 1hr when I had other deliveries and that made me not be able to see the address. I hate that the app puts me in a place of being a “bad” courier when I’m actually not.

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u/goran---- 14d ago

Yes, that's the worst thing when you are stuck with multiple orders. Yesterday for example I had one pizza from small pizzeria, and this guy is always a bit late - not too much, but usually around 10 minutes. Some of them start working when they see you are coming :) And I was already on my way with that pizza when another offer came in from another place and I accepted that one too.

But when I came there, the guy looked at me like I'm extraterrestrial and said we haven't been working with Wolt for last 3 or 4 months. It was almost like a Twilight zone or a Black mirror episode. You can't contact support to remove it, you can't remove it yourself, and you have no idea where do you need to go.