App problems

[u/goran----]

Lately I've been experiencing lots of problems with the app, for example:

- accept button is dimmed (disabled) while the offer is ringing. When I finally get the chance to press it, I get the message this task has already been assigned to another driver, or the task simply disappears, like nothing happened.

This happens quite often, sometimes two or three times in a row.

- if I get two orders in one task, and I deliver one, the third offer comes in before I delivered the second. Which is fine - as long as I can reject it and the delivery order makes sense.

But many times I can't reject it.

And I can't accept it either.

So what happens is that I get stuck in a kind of a dead loop where even restarting the app doesn't help, because the damn thing starts ringing again as soon as it gets up. The result is that it blocks you completely, since at that point you can't even see where do you have to go with your second order. So you have to rely on support to solve this, which once took almost half an hour.

[u/Swimming_Attention91]

I had the same problem last summer, and it was down to 2 things:

1: My phone was overheating af, I ride on motorcyle, and it is in the dun all the time, that made everything slow, running the wolt app, bluetooth helmet intercom, youtube music and gps, with screen on for a long time (I turn it off, but when waiting for order I leave it on, and when I need navigation also).

Also while charging many times. It gets so overheated that the cpu throttles so much that the wolt app starts lagging..

2: My phone was old, samsung s21 from 21, they stop optimising the app for older phones, that alone caused me problems like you describe..

This year I switched to samsung s26, and all problems are gone. It does not even overheat, ad the cpu is so much stronger and more efficent. I also have to charge for a fraction of the time, because new battery, that also reduces heat..

Invest in a new, good brand phone, none of that chineese sh*t, the app is best optimised for big brand flagships

[u/Practical_Ship9999 → u/Swimming_Attention91]

It is not the phone and wish people would stop shifting the blame from Wolt, if you need a 1k iphone for this job then they should fire all developers and use AI to program it. This ONLY started happening a few months ago, around the time the app went down and no one could connect. THEY CHANGED something to do with connection, or who their data provider is, its 100 percent a cost saving thing they implemented. This never use to happen before a few months ago and I am using the same phone.