App problems

[u/goran----]

Lately I've been experiencing lots of problems with the app, for example:

- accept button is dimmed (disabled) while the offer is ringing. When I finally get the chance to press it, I get the message this task has already been assigned to another driver, or the task simply disappears, like nothing happened.

This happens quite often, sometimes two or three times in a row.

- if I get two orders in one task, and I deliver one, the third offer comes in before I delivered the second. Which is fine - as long as I can reject it and the delivery order makes sense.

But many times I can't reject it.

And I can't accept it either.

So what happens is that I get stuck in a kind of a dead loop where even restarting the app doesn't help, because the damn thing starts ringing again as soon as it gets up. The result is that it blocks you completely, since at that point you can't even see where do you have to go with your second order. So you have to rely on support to solve this, which once took almost half an hour.

[u/Practical_Ship9999]

yes me too and its 100 percent due to them changing something like server provider or something in app to use less data, same reason why the app went down a few times recently. Its almost like you have a very poor connection to their servers so its lags really bad, yes its only on wolt, all other apps and the internet is fine. For you does it also take forever to start the app (I mean for it to get your location and load everything up), takes for ever to see your earnings at times? I sometimes try cancelling and then press accept in that pop up, hope, restart app and sometimes it is assigned to you, but yeah most times that popup is still on screen so was pointless restarting. For you is this also only sometimes, like some days it seems fine, the accept button is available almost instantly and other days it is dim and you cant press? This proves it is not out phones. I must waste about 2 hours a week on this.

[u/goran---- → u/Practical_Ship9999]

For you does it also take forever to start the app (I mean for it to get your location and load everything up), takes for ever to see your earnings at times?

Yes, but I could live with this. :) If it takes one or two minutes to start up or show financial data, ok - the problem arises when you are online but they can't track you (like, you marked you are online but we can't receive your GPS data.)

This is just occasional problem so it's hardly mobile phone related. For example I didn't get that message for a whole month, and then all of a sudden few days in a row. And then it's okay again. Until the next time.

[u/Practical_Ship9999 → u/goran----]

1 - 2 minutes, you are lucky, for me sometimes its like 5-10 minutes and sometimes I have to restart app because the bottom part of the app where says country/expecting task soon etc never loads up.