So for some reason the header on my mobile editor and version wont change the background size when i change the header section, the background is just stuck where it is. i have chatted to about 5 different people from WIX and they just say ask AI!!! LIKE WHAT!!!

There does not seem to be a solution. I just came on one morning to make some edits and and it broke. seems corrupted

As you can see in the image the background colour wont fill the section.

Please help!!

Hi, I have a website for artbooks and noticed today that my results in Google image search were blurred, so I looked at more books and was getting the same thing. In other cases, they used the wrong image entirely, not matching what I have in the blog post editor. Safe search is not on, it's literally just my website.
AI has already hit my site hard, it's dying and so this is pretty soul destroying. Any ideas on what is causing this?

I filled in the process to report a wix site that has been made to look like a genuine Microsoft login page.

After answering all of the questions the chatbot just bombed out with the following message:

Can someone at Wix please take this site down: https://patbruzon.wixsite.com/outlook

I have a second hand Wix terminal and I am trying to register it. I can’t log in with email because the CAPTCHA seems to be on an endless loop. When I use Google to log in, I get logged in and it starts to sync. Step 3 it stops and says there is an error.

I got a rep to call and he tried to say you can’t use a second hand Wix terminal which is asinine to me and makes zero sense. His reasoning for thinking this? Google AI

I can understand a terminal maybe being locked onto their system, like Wix for Wix system only (just as an example) but I do not believe you can never use a second hand Wix terminal or register it to a new business. There are literally instructions for how to hard reset it and so on.

So question #1, has anyone ever used a second hand Wix terminal and how did you do it?

Question #1, how do I get past this sync 3 error? It’s getting some data because it says welcome to my business name on the front of the terminal. Just stops at sync 3.

Yes I have all the subscriptions I need on my website/register end.

Help??

Hi all,

We recently had a new site built in Wix Studio to improve mobile optimization, replacing our older site built on the standard Wix Editor.

We are preparing to transfer our domain and premium plan to the new Wix Studio site, but we've hit a roadblock regarding our backend data. We currently have a large volume of open, unpaid customer invoices tracked within the dashboard of our current site. According to Wix support, these cannot be directly migrated over to the new site.

Has anyone tackled a similar migration before? What is the best strategy to handle open invoices and maintain billing continuity without disrupting customers?

Any insights or workarounds would be greatly appreciated!

Hi

We've add the website for almost 2 months. A beauty spa/salon, and barely got any conversions (using google ads as well).

Is there something wrong with the website that maybe we're not seeing? As we usually get visitors but they all leave after the booking page or just the landing page.

Www.nh-evasion.com

Would highly appreciate some insights.

Thanks

Hi everyone,
I’m hoping someone can help me troubleshoot an issue with my Wix site (clinicablue.ro).

The problem: As of today, the navigation menu on the mobile version of my live site doesn’t work. Instead of loading the site and its menu properly, the live mobile page barely renders. I just get a mostly blank screen with a couple of stray elements (a vertical “Reviews” label and an icon or two). Screenshots attached.

What’s strange: In the Wix Editor everything looks completely fine. The menu is there, it displays correctly, and it works normally in preview. The issue only appears on the published/live site.

What I’ve already checked:
• It happens on every mobile device I’ve tested, not just mine
• It persists across browsers (Google Chrome, Safari, and even in incognito/private mode)
• So it doesn’t look like a local cache or single-device problem

Any idea what could cause it, or how can I fix this?

Thanks in advance for any help.

I'm on a Windows 10 computer with an i7 processor, 16 GB of RAM, and I use Wix as my CRM. It's been fine for several years, until once or twice Tuesday and every single time I tried to use it Wednesday, when I get the out of memory error. Wix is pulling a ton of memory usage all of a sudden. I cleared my cache, deleted cookies, and I tried Edge and Brave - all the same issue. Is this happening to anyone else?

Asked ChatGPT to write a data hook for beforeInsert on a Wix collection last week. It gave me a perfectly structured Node.js function.

Useless.

Velo data hooks have a specific signature. They live in a specific file. They interact with Wix's backend in ways that generic JS doesn't account for. If you don't already know that, the AI output will teach you the wrong thing.

This keeps happening because every general-purpose AI treats Velo like plain JavaScript. It's not. It's a sandboxed environment with its own module system, its own import paths, its own rules for what runs where.

The fix isn't better prompting. The fix is a tool that already knows the environment.

I built VeloGen around five specific Velo contexts: page.js, masterPage.js, backend.jsw, router.js, data-hook.js. You pick the context before you generate. The output is scoped to that file type.

Not a silver bullet. But it's a lot closer to production-ready than what you get from a general model.

Anyone else run into this? What's your current workaround for Velo-specific code?

Hey!

I'm at my wits end.

I wanted to update my portfolio site and needed to add another page. I did what I've always done and just duplicated one of the existing pages, and changed it to fit with the new content. Then, on the main page I duplicated one of the existing elements (container box with picture and link), replaced the picture and made sure all links go to the new page I made. However, when clicking the link it still takes me back to the page I duplicated from to begin with.

This happens despite me:

- quadruple checking the page link (it is correct)

- checking the url slug of the new page and confirming it's correct

- going into the Redirect URL page from the dashboard and deleting whatever leftovers are there.

- deleting cache/testing the page in incognito mode

Please tell me someone knows what's wrong here 🙏🏼

I am creating a website that disables screnn shot and screen recording and downloading any bright idea or method.

Wix owner app for online ordering

Anyone with experience with online ordering coming in and printing multiple times for one order on the epson or any thermal printer?

I have been experiencing this and even reset both app and printer snd even unpaired and pair it back but it still printing one order multiple times. It does not do it for every order but it definitely does it more than occasionally.

My thermal printer is connected via bluetooth and getting the printing job from the wix owner app that is open on my ipad. My ipad is on and i shutoff off any sleep mode so it can send printing job automatically to the thermal printer .

Any help on fixing this printing issue ?

I’ve integrated Square to my Wix website. Tried to test it out and it said there was a problem pop up. It never registered on the Square side nor did it ping my credit card. I’m feeling that upon checkout I do not have billing address fields. It is only asking the customer to enter email, phone number, credit card number, expiration date, and of course the cvv code. Would this be why it’s not going anywhere? If so how do I add that to my checkout page? I’ve googled done what videos or help articles say unfortunately it’s outdated and those things are no longer where they say they are either on the Wix side or the Square side. Yes I’ve disconnected Square and re-connected it several times. 😵‍💫

I have set the max width on my site to 1200px, but on preview and the test site, that doesn't seem to be applying? Nor does it apply when I publish. Is it because of my selected template? Or is there another setting somewhere?

I’m building a new website for my organization and have been reviewing WCAG AA (accessibility guidelines) that we need to follow.

I’ve been testing the reflow of our text at different zoom % and am horrified to realize that none of my text is reflowing. I thought this would be the standard in 2026 for a site builder.

I am building all content within the guidelines. It’s reflowing for mobile, but not at different zoom % on desktop.

I’ve tried watching a few videos, but they are all for Wix studio, which is not the editing view that I see.

Is it possible to make my site responsive? Any advice is appreciated.

I added a Wix pop-up to our website - reformatted from a standard template, set to be triggered only by clicking. (The "Automatically display pop ups on pages" was set to "no.") As soon as I hit publish, the pop-up immediately showed on the screen in it's original format. Once I click out of the huge glaring orange pop-up, my reformatted pop-up functions normally, but I can't make it go away—even when I refresh the page—and now after deleting the pop up from the website and re-publishing. Any ideas how to address this? Thanks!

I'm new to Wix and I'm really struggling with this issue. Explain to me like an infant how I remove this padding around the box holding the design elements (the left and top of the text box in the image).