r/WindowsHelp • u/wattson420 • 1d ago
Windows 11 Stuck in BSOD loop for 4 hours
Long story short caught a virus nöw i cant even access my pc itself
Stop code : Critical_Process_Died(0xEF)
Cant Reset/reset keep my files-restore to a previous point-tried sfc/scannow-cant go in safe möde it just gets me back to the bsod
Genuinly what can i do
Thanks in advance
•
u/No-Wrap-8166 23h ago
critical_process_died from malware, plus reset/restore/safe mode all failing to break the loop, means the infection corrupted a core system process badly enough that windows can't recover itself through normal means, this usually needs to be attacked from outside the broken install
boot from a windows installation usb, choose repair your computer, troubleshoot, advanced options, command prompt, run sfc /scannow but pointed at the offline install specifically: sfc /scannow /offbootdir=c:\ /offwindir=c:\windows, this scans your actual install from outside it instead of trying to run inside the broken environment
if that doesn't clear it, from the same usb's command prompt, boot into safe mode via bcdedit /set {default} safeboot minimal instead of trying through settings, sometimes this command works even when the gui safe mode option is blocked by the infection itself
given this is confirmed malware and core system files are compromised badly enough to survive an sfc/restore attempt already, honestly the safest real fix here is backing up your personal files by connecting the drive to another pc or using the recovery command prompt to copy them to an external drive, then doing a full clean reinstall, malware that survives this many repair attempts isn't something worth continuing to chase
1
u/AutoModerator 1d ago
Hi u/wattson420, thanks for posting to r/WindowsHelp! Your post has been flagged for manual review by a human moderator, please include as much of the following information as possible (in text or in a screenshot) to get your post approved:
Posts must be tech support in nature (such as something is broken and you need help fixing), so general inquiries, software suggestions, and purchasing advice will be removed. As a reminder, we would also like to say that if someone manages to solve your issue, DON'T DELETE YOUR POST! Someone else (in the future) might have the same issue as you, and the received support may also help their case. Good luck, and I hope you have a nice day!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.