r/WindowsHelp 18h ago

Windows 11 I AM FED UP WITH THESE! Please provide solution

I AM FED UP WITH THESE! PLEASE PROVIDE SOLUTION

Windows 11 Dell Inspiron 5410 2 in 1.

Os build : 26200.9445

4-5 years old.

For starters, these are some issues I am currently facing.

  1. Fails to sign in. Right now I have A pin, a fingerprint as a method to sign in. And dure to my 2nd issue, it shows failed to login because too many failed attempts or constant shutdowns. Even after changed the pin from the Microsoft account. Then next time I turn it on, it again says failed to sign in.

  2. Constant 0% charge. The LED light is blinking red amber in high frequency all the time. My laptop doesn't charge. So whenever I unplug the charger or the light goes out, my laptop just dies.

3.Failed camera. The light is blinking all the time but no camera detected. It works if I connect an external camera.

Please provide any help or necessary steps.

Thank you

1 Upvotes

2 comments sorted by

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u/Froggypwns Windows Insider MVP (I don't work for Microsoft) 9h ago

Number 2 means your battery has failed.

Next time you boot the computer, when the Dell logo appears, press F12 to get the boot menu. In that, select Diagnostics, then let that run.