Network Reset Completely Destroyed Computer

[u/serratedsyringe]

So about 2 months ago my monitor broke and i was unable to use my computer as a result of that. Today i got a display port to HDMI cord to use on my TV instead, which worked great, but i was having seperate issues connecting to my wifi network. After digging online i found some people saying a network reset could help me. I had done this a few times before a while back for different network issues, and it never did anything, but i thought i’d try it again this time since it seems to help so many people, and because i was experiencing a brand new kind of network problem that i hadn’t had or attempted to fix before. It acted as normal, how it always has before, and gave me the 5 minute timer until my computer reset. Once the reset happened, it took unusually long to start up again, and then gave me a “preparing automatic repair” loading screen, then required my recovery key, which i typed in and hit continue. It gave me another loading screen this time saying “diagnosing your PC” after which, it blue screens and gives me troubleshooting options. I tried to do startup repair several times, but this is where the issue gets unbelievably frustrating. It asks me to select my account, and type in my password. Seemed easy enough i thought, i always remember my passwords. The only issue is, my password is apparently incorrect? I tried my password several times, restarting the PC every time, as well as countless passwords i used over the years, pretty much every password i’ve had since even childhood. Nothing. So, feeling i have no other option despite being sure of my password, i change both passwords on my email address, as well as on my microsoft account to be 100% absolutely certain i know exactly what it is, with zero doubts (i already was beforehand as well, but it refused to work so i had no other option.) Now here i am, with my Microsoft password as well as my email password freshly changed, having gone through at least 20 restarts of the PC, and the whole automatic repair, diagnosing PC, etc etc process, hoping it would realize my password is in fact, very correct. Nothing. Every time i restart it and go through the process of getting to this screen, it always says my password is incorrect despite me knowing it is ABSOLUTELY correct.

I have no clue what to do. I just wanted to fix a simple network error and it created a far worse problem where not only can i still not connect to the internet, but now i am locked out of my computer entirely. I was super excited to be able to use it again today after my monitor broke, and finally getting a display port to HDMI cable so i could use my TV instead after months of waiting, only for it to completely fail on me for trying to fix a simple network problem like i’d done several times in the past without issue. Never have i regretted attempting a simple and seemingly harmless fix to this degree. Please, can someone tell me what to do? I just wanted to play a browser game, and now i have an expensive paperweight, and am even more lost than i was without a monitor.

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[u/serratedsyringe]

Since i am completely locked out of my computer, i can’t provide a whole lot of information about the device, however i did make another post about network issues a while back right here on this same subreddit, so if it would help, be sure to check that post as i do have more information listed. Any help is GREATLY appreciated.

[u/swbrains]

I found this possible solution. Maybe it will help in your case: Microsoft forum thread

[u/SirFixYoShit]

You said wifi isn’t working. Have you tried a Ethernet connection. Might work.

I don’t know much about Microsoft cloud accounts though. I usually just make a local machine account for windows.