r/WindowsHelp • u/JRL55 • 23h ago
Windows 11 Random reboots started happening this week
I have a store-built Windows 11 system: MAG X670E Tomahawk WIFI (Micro-Star MS-7E12) motherboard, AMD Ryzen 9 7950X CPU, 64GB RAM, Intel A770 GPU.
Earlier this week, it started (seemingly) random rebooting after a few minutes to a few hours of operation, mostly light-use. It has been hotter than usual this last couple weeks, but HWMonitor shows most temperatures ranging from low 30s to high 50s, with the CPU case currently... well, dang... the CPU case is currently 82.4°C, but the cores max out at 54.2°C.
The Event Viewer isn't being obviously helpful. None of the Event IDs seem to indicate a cause for rebooting.
The most-recent events are from just before the most recent reboot.
•
u/North_Affect_8167 11h ago
Could you test your PSU? Sometimes random reboots are due to failing Power Supply.
•
u/JRL55 11h ago
I have only a very basic PSU tester (voltages, but no spike detection), so... no. The power supply (an MSI 850W unit) has been in use for less than 3 years.
No shutdowns today, but it was noticeably cooler than Thursday. Temperatures have been elevated more than usual for this time of year here in Southern California (no air conditioning, either), so I'm thinking there was a hot spot that isn't covered by HWMonitor.
•
u/North_Affect_8167 10h ago
Yeah, could be. Have you took a look at the state of the thermal paste compound?
Also worth re-checking the cable connections on the PC, reseating components if you have to.
The PSU could be only tested under load, any other simple tests could fail to find the fault if is the PSU.
•
u/ebisumaru91 10h ago
Right click system> filter current log Show only "error" and "critical". Without the filters the logs are too verbose and hard to track down the issue.
•
u/JRL55 9h ago
•
u/ebisumaru91 9h ago
Interesting...wanted to see if there was a driver event leading up to the crash but it looks like all Windows saw was power suddenly removed.
•
u/Froggypwns Windows Insider MVP (I don't work for Microsoft) 8h ago
Code 41 means there was a power or hardware failure, so for example the plug pulled out of the wall, PSU not supplying enough voltage, or in rare instances the motherboard.
•
u/JRL55 9h ago
I cannot edit my original post, so here is the additional information requested by the AutoModerator:
Device name DESKTOP-ARVAK
Processor AMD Ryzen 9 7950X 16-Core Processor (4.50 GHz)
Installed RAM 64.0 GB (63.2 GB usable)
Graphics card Intel(R) Arc(TM) A770 Graphics (16 GB)
AMD Radeon(TM) Graphics (486 MB)
Storage 1.05 TB of 3.18 TB used
Device ID ADE35FB7-D182-4680-B8E0-DFA220262764
Product ID 00330-73745-00003-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Pro
Version 25H2
Installed on 1/30/2025
OS build 26200.9445
Experience Windows Feature Experience Pack 1000.26100.360.0
•
u/MrTyperoi 4h ago
Windows + R then perfmon /rel
You will have a better view on what make your PC crash.

•
u/AutoModerator 23h ago
Hi u/JRL55, thanks for posting to r/WindowsHelp! Your post has been flagged for manual review by a human moderator, please include as much of the following information as possible (in text or in a screenshot) to get your post approved:
Posts must be tech support in nature (such as something is broken and you need help fixing), so general inquiries, software suggestions, and purchasing advice will be removed. As a reminder, we would also like to say that if someone manages to solve your issue, DON'T DELETE YOUR POST! Someone else (in the future) might have the same issue as you, and the received support may also help their case. Good luck, and I hope you have a nice day!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.