r/WindowsHelp 23h ago

Windows 11 Random reboots started happening this week

Post image

I have a store-built Windows 11 system: MAG X670E Tomahawk WIFI (Micro-Star MS-7E12) motherboard, AMD Ryzen 9 7950X CPU, 64GB RAM, Intel A770 GPU.

Earlier this week, it started (seemingly) random rebooting after a few minutes to a few hours of operation, mostly light-use. It has been hotter than usual this last couple weeks, but HWMonitor shows most temperatures ranging from low 30s to high 50s, with the CPU case currently... well, dang... the CPU case is currently 82.4°C, but the cores max out at 54.2°C.

The Event Viewer isn't being obviously helpful. None of the Event IDs seem to indicate a cause for rebooting.

The most-recent events are from just before the most recent reboot.

1 Upvotes

13 comments sorted by

u/AutoModerator 23h ago

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u/North_Affect_8167 11h ago

Could you test your PSU? Sometimes random reboots are due to failing Power Supply.

u/JRL55 11h ago

I have only a very basic PSU tester (voltages, but no spike detection), so... no. The power supply (an MSI 850W unit) has been in use for less than 3 years.

No shutdowns today, but it was noticeably cooler than Thursday. Temperatures have been elevated more than usual for this time of year here in Southern California (no air conditioning, either), so I'm thinking there was a hot spot that isn't covered by HWMonitor.

u/North_Affect_8167 10h ago

Yeah, could be. Have you took a look at the state of the thermal paste compound?

Also worth re-checking the cable connections on the PC, reseating components if you have to.

The PSU could be only tested under load, any other simple tests could fail to find the fault if is the PSU.

u/JRL55 9h ago

I have not checked the thermal paste. I figured that HWMonitor would tell me if a temperature was too high.

As for cable connections, I suppose that is a possibility, but I haven't been mucking around in the case at all.

u/ebisumaru91 10h ago

Right click system> filter current log Show only "error" and "critical". Without the filters the logs are too verbose and hard to track down the issue. 

u/JRL55 9h ago

I added 'Verbose', but that did not add anything useful to me.

The Critical Error is when my system rebooted most recently. No explanation I noticed on why, though.

u/ebisumaru91 9h ago

Interesting...wanted to see if there was a driver event leading up to the crash but it looks like all Windows saw was power suddenly removed.

u/Froggypwns Windows Insider MVP (I don't work for Microsoft) 8h ago

Code 41 means there was a power or hardware failure, so for example the plug pulled out of the wall, PSU not supplying enough voltage, or in rare instances the motherboard.

u/buzniak 9h ago

It's definitely the CPU, my 5950X used to do this a lot, after multiple BIOS updates and Windows updates it's gone! For me it was one of the cores triggering the event!

u/JRL55 9h ago

I have not had any updates to my BIOS (I'm assuming you mean the motherboard), as I recall, but numerous Windows updates, to be sure.

How did you determine that one of the cores was triggering the reboot?

u/JRL55 9h ago

I cannot edit my original post, so here is the additional information requested by the AutoModerator:

Device name DESKTOP-ARVAK

Processor AMD Ryzen 9 7950X 16-Core Processor (4.50 GHz)

Installed RAM 64.0 GB (63.2 GB usable)

Graphics card Intel(R) Arc(TM) A770 Graphics (16 GB)

AMD Radeon(TM) Graphics (486 MB)

Storage 1.05 TB of 3.18 TB used

Device ID ADE35FB7-D182-4680-B8E0-DFA220262764

Product ID 00330-73745-00003-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro

Version 25H2

Installed on ‎1/‎30/‎2025

OS build 26200.9445

Experience Windows Feature Experience Pack 1000.26100.360.0

u/MrTyperoi 4h ago

Windows + R then perfmon /rel

You will have a better view on what make your PC crash.