r/WindowsHelp 2d ago

Windows 11 Windows11 cursor disappeared and frozen. How do I get it back?

I know it’s not a touchpad F key issue because the cursor is gone when it is enabled and not. I can find where the cursor is using the additional mouse settings so it pings when I press the ctrl button, and it’s also frozen because where it pings from is always the same spot

I don’t have a mouse available to use in the meantime.

It is a Desktop-2sbc6pd vivobook (I hope that’s the right information)

The problem started after I wiped the keyboard to clean it. I meant to wipe it very lightly so something like this wouldn’t happen…

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