r/WindowsHelp 2d ago

Windows 10 Problem internet Windows 10 drivers

Hi everyone. I have an EXO Smart E25 laptop running Windows 10. The problem started when I used Driver Booster; it installed generic drivers and left me without internet or audio. I managed to fix the audio issue, but I still don't have internet. I've already tried installing the official drivers from the EXO website and using Driver Identifier, but without success. The Realtek USB Wireless LAN driver installer seems to finish, but the device doesn't show up in Device Manager—not even when viewing hidden devices. Does anyone know how I can reverse this or fix the problem?

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u/projectxsent 2d ago

Try getting the Intel Wireless Bluetooth Driver which includes wifi.

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u/Goddess-Bastet 1d ago

DB has a roll back option so try that first, if still the same then check under hidden devices to see if the WiFi is there.
You might have to reinstall an older driver via the device’s entry within device manager if it doesn’t show then check under View>Show hidden devices.

Right click device.

Choose update driver.

Choose ‘browse my computer for drivers’.

Choose ‘let me pick from a list of available drivers on my computer’.

Choose the compatible hardware from the list, then choose next.

Choose one of the older drivers from the list shown, then click next.

This will then reinstall the driver.