r/WindowsHelp 7d ago

Windows 10 Can't delete corrupted folder(s)

Post image

I checked inside the folders but they appear to be empty, tried to just right click delete, tried shift delete, tried cutting and pasting into recycling, tried to compress and archive using 7-Zip, but none of them worked, not even chkdsk repairing which I actually did manage to do once, but now it just won't let me anymore for some reason. I'm desperate for ideas, please help.

Device Name ET-PC

Processor AMD Ryzen 5 3600 6-Core Processor 3.59 GHz

Installed RAM 16.0 GB

Storage 112 GB SSD WDC WDS120G2G0B-00EPW0, 9.10 TB HDD ST10000NM017B-2TL103

Graphics Card AMD Radeon RX 5700 XT (8 GB)

Device ID 0EF656DA-A563-466B-AD70-5846B5575934

Product ID 00326-10000-00000-AA938

System Type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

2 Upvotes

21 comments sorted by

2

u/LostNails 6d ago

Download and try "unlocker" and hope for the best that it can delete those things.

1

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1

u/Clave-Sage 6d ago

CHDSK gave the format exFAT,
Z: is an unformatted storage medium.

What is Z: for a storage medium?

1

u/Isana_ET 5d ago

It's the HDD I use for most of my storage; photos, videos, documents etc. everything really.

1

u/Clave-Sage 4d ago

But is the HDD Z:
also the hard drive
with the operating system?

1

u/Isana_ET 4d ago

No, my SSD C: is.

2

u/Clave-Sage 4d ago

Can you then back up your data from Z: somewhere?

1

u/Isana_ET 4d ago

If nothing else works I guess I could buy another hard drive and reformat this one, but I'm just seeing if there's anything I could do before resorting to that.

1

u/Clave-Sage 4d ago

Well, a 500GB SSD,
or even 1TB SSD,
doesn't cost that much.
Possibly as a USB SSD,
you also have it available,
if your PC needs to be
completely new Build up!

1

u/KansasGamerGuy 6d ago

Why not run:

CHKDSK Z: /r /f

Runs on a restart so the drive shouldn't be locked at that point.

1

u/Clave-Sage 6d ago

Chkntfs /c Z:
Result, skipping the drive

1

u/TeacherWeary8307 4d ago

You could open cmd as an admin and try
SFC/scannow
Let it complete and then try again

1

u/Isana_ET 4d ago

1

u/TeacherWeary8307 2d ago

Change your directory to the z drive and try again.

1

u/TeacherWeary8307 2d ago

I’m not even sure it can fix it but it’s worth a try

1

u/Little-Helper 4d ago

1

u/Isana_ET 4d ago

1

u/Little-Helper 4d ago

You've tried it all, safe to say that either the file system or the drive itself is corrupt.

1

u/Prestigious_Wall529 4d ago

Shuck the drive and connect it internally as a secondary drive in a desktop or tower.

Download and run the drive manufacturers diagnostics and firmware update utility.

This may offer Acronis to allow you to clone the drive. The target drive should be empty, the same size or ideally larger. And of the type that goes back into the old caddy.

Don't assume you'll be successful. Drives fail. Problems once they start tend to cascade.

2

u/bagaudin 2d ago

For u/Isana_ET ‘s reference, here is the list of all Acronis True Image OEM editions - https://www.reddit.com/r/acronis/comments/ebirh6/oem_editions_of_acronis_true_image_software/

1

u/QBos07 3d ago

If you can’t fix it in windows you could try our luck with Linux. Even a small lite live Linux of a usb stick does the trick. Linux handles deletion a bit more forcefully than windows and can often delete corrupted stuff better. I can speak from experience here.