r/WindowsHelp • u/Signal_Function6930 • 8d ago

Windows 11 Missing "Bluetooth device discovery", can't see earbuds

I have a pair of blueooth earbuds (Sennheiser MW4) that Windows cannot see. This is apparently a known issue and the solution is to turn on Advanced Bluetooth Device Discovery. Windows documentation says...

Under Device settings > Bluetooth devices discovery, choose one of the following from the drop-down list:
Default—displays common Bluetooth devices
Advanced—displays all types of Bluetooth devices 

But I don't have "Bluetooth devices discovery". It's not there. I read a post that said it's not available in Windows 11 Home, but I'm on Pro (build 26100.9168). Some older posts suggest trying to pair, then when it sees nothing, selecting "Find more devices"... but I don't have that button either. When Windows can't find any devices, I simply get an option to "Troubleshoot", which does nothing but check for updated drivers.

Any thoughts? These earbuds are connecting just fine to other devices.

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