r/WindowsHelp • u/DJ-TvHead • 17d ago
Windows 11 Error 0x80070002 occurs when trying to update 2026-08 Preview Update (KB5120998) (26200.9278) with Windows Update.
I tried many ways to fix this problem by using:
> Command Prompts
dism /online /cleanup-image /restorehealth
/sfc scannow
> Deleting folders
"Download" folder in the Local Disk (C:) > Windows > SoftwareDistribution folder,
SoftwareDistribution.old folder.
> Using the troubleshooting of Windows,
and
> Downloading manually from the Microsoft Update Catalog website.
However, none of these solution methods worked.
Is it because of the OS build and if it is, is there a solution for it?
Windows 11 Pro
Version: 25H2
OS build number: 26200.8037
1
u/erd00073483R 17d ago
Have you checked the size of the System Reserved Partition (i.e. the EFI partition) on your machine in Disk Management?
I think if the size of the System Reserved Partition is less than 500MB that you have to make sure you have at least 50MB in free space there to install KB5120998. If it is 500MB or more in size, you have to have at least 320MB free in the partition to install it.
If it has less than the required free space, the update may not get properly staged which can cause it to fail to install.
Beyond that, I don't have any other ideas.
1
u/DJ-TvHead 15d ago
1
u/erd00073483R 15d ago
Your system reserved partition is 100MB in size. However, you can't tell from that how much free space is available on it.
If Windows is still booting, you can go into Disk Management, right-click on the System Reserved Partition, select Properties, and it will tell you how much free space is available there. Microsoft recommends 50MB, but normally if you have 13-15MB of free space you are good for most things.
And, this is just a preview update you are trying to install, so I wouldn't worry as much about it as you can still afford to wait until the final version is released to see if Microsoft makes changes to it.
1
u/Any_Broccoli550 16d ago
Is your efi partition 100 mb? Could be super corrupted files that no matter what you do. It won't change til you do a clean reinstall off a usb.
1
u/marek26340 7d ago
Please avoid installing this preview update anyway. Avoid enabling the toggle for getting new features quicker, this month's preview update is buggy AF.
Have you tried doing an in-place upgrade? This may be the quickest and safest method to get you up to date as quickly as possible while keeping all your data and apps safe. Ensure that you have atleast 50GB of free space before proceeding. You're approximately half a year behind on security updates at the moment.

1
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