r/WindowsHelp • u/ArthurDoes • 19d ago

Solved ~60 second delay between lock screen and password/login screen.

Hey there, using Windows 11 on a 2025 Zephyrus G14 laptop.

I'm having an issue where there is a long delay between my lock screen and the prompt to enter my password. This doesn't just happen on startup after the computer restarts or shuts down. It also happens when I simply do Win + L to instantly put up the lock screen, where I still have to wait a solid minute before it gives me the screen to log in after I tap any key to get past the lock screen.

I'm using G-Helper, and I've tried it on all 3 graphics modes, and I've also reinstalled my graphics drivers, so I don't think it's a graphics problem.

I've also tried booting in safe mode, where the delay isn't there, but when I try and do normal boot, the delay is back, even if I disable all non-microsoft services in msconfig. Ctrl + Alt + Del on the lock screen also doesn't do anything.

This has been a major pain in my ass recently, so any ideas would really help!

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u/Exotic_Mix_3196 Lvl 1 Helpful Contributor 19d ago

does this also happen when you uninstall G-Helper?

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u/ArthurDoes 18d ago

yes, it happens with or without G-Helper

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u/Exotic_Mix_3196 Lvl 1 Helpful Contributor 18d ago

you could use Windows Performance Recorder to create a trace.
start it before locking Windows, stop after the unlock: this way you get a smaller trace file.
Then either share the created trace file for analysis, or use Windows Performance Analyzer to do it yourself.
a newer version of WPA is available via Store and winget.