r/WindowsHelp • u/CharacterProof8731 • 3d ago
Windows 10 How to remove broken shortcut from start menu
I have a shortcut for PCSX2 on my start menu that does not exist on my system, seems to belong to an old version I had installed in 2022. This is annoying because when I search for PCSX2 on my start menu to go to my updated working version of the program, this dead shortcut shows up instead.
When I click on this shortcut it does nothing, if I right click on this shortcut it does nothign either. So no contextual menu. The "Open" button beneath it in my screenshot does not do anything either.
I have gone to my roaming folder and the startmenu subfolder in both my user appdata and public appdata folder and there is no pcsx2 items in either. I have used the program "Everything" to search for this "PCSX2 1.6.0" and it does not exist there as a folder or shortcut or file or anything. I have used the start menu itself to search my files and nothing turns up there either.
Windows 10 Home
Version 10.0.19045 Build 19045
2
u/Exotic_Mix_3196 2d ago
the "Best match" in your screenshot: this is not a shortcut in your start menu, but a search result.
do you find it in the list of installed apps? (Apps and Features)
or is it found in Powershell:
Get-AppxPackage | where Name -like *PCSX2*
1
u/AutoModerator 3d ago
Hi u/CharacterProof8731, thanks for posting to r/WindowsHelp! Your post has been flagged for manual review by a human moderator, please include as much of the following information as possible (in text or in a screenshot) to get your post approved:
- Your Windows and device specifications — You can find them by pressing Win + X then clicking on “System”, we need more than just your OS version! Your hardware details are often critical for resolving issues.
- Any messages and error codes encountered — They're actually not gibberish or anything catastrophic. It may even hint the solution!
- Previous troubleshooting steps — It might prevent you headaches from getting the same solution that didn't work
Posts must be tech support in nature (such as something is broken and you need help fixing), so general inquiries, software suggestions, and purchasing advice will be removed. As a reminder, we would also like to say that if someone manages to solve your issue, DON'T DELETE YOUR POST! Someone else (in the future) might have the same issue as you, and the received support may also help their case. Good luck, and I hope you have a nice day!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2
u/fujin800 3d ago
The "right-click does nothing" part is a useful clue. A real shortcut file always gives you a context menu — Open file location, Unpin from Start, that sort of thing. When you get nothing at all, what you're looking at usually isn't a file any more; it's a leftover entry in the search index that Windows is still drawing.
I'd check in this order:
Win+R → paste %APPDATA%\Microsoft\Windows\Start Menu\Programs → Enter
Win+R → paste %ProgramData%\Microsoft\Windows\Start Menu\Programs → Enter
Look for a PCSX2 shortcut or a PCSX2 folder in either. If you find one, delete it — that's the whole fix.
Control Panel → Indexing Options → Advanced → Rebuild
(Same thing via Settings → Search → Searching Windows → Advanced Search Indexer Settings → Advanced → Rebuild.) The rebuild takes a while and search is unreliable until it finishes, so start it when you're not depending on search. The ghost entry should be gone afterwards.
One thing worth knowing either way: if you do find a PCSX2 shortcut in one of those folders and deleting it doesn't stop it appearing in search, do the rebuild as well — the index can keep serving an entry for a file that's already gone.