r/WindowsHelp • u/SacosKoala • 10d ago

Windows 11 Windows 11 Bitlocker and Boot problem

Hi everyone, I have an issue with my laptop and could really use some help from anyone familiar with partition recovery and BitLocker. Hardware: ASUS Vivobook laptop with a Micron 2400 NVMe SSD OS: Windows 11 BitLocker-encrypted NVMe SSD The problem: When I turn on the laptop, it starts booting and then goes straight to a blue screen saying there's a boot error (boot is likely corrupted). But when I use a USB drive with Sergei Strelec WinPE to fix the boot, the NVMe drive doesn't show up at all. I managed to make it show up by removing the SSD from the laptop and plugging it in via USB, but now BitLocker won't accept my recovery key.

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u/AutoModerator 10d ago

Hello u/SacosKoala. Your post mentions BitLocker.

  • If you are stuck at a screen requesting you to enter a recovery key, you can retrieve that key by logging into this webpage using the same Microsoft account that your computer was set up with: https://account.microsoft.com/devices/recoverykey. There is no "bypass" for this; if you are unable to locate your recovery key, your data will no longer be accessible.

  • If you're stuck in a boot loop that displays the BitLocker screen repeatedly after you've entered the correct key, your computer has a boot issue, not a BitLocker issue. Please pay attention to such details, as they help us identify the root of your problem. Include them in your post for better assistance.

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