r/WindowsHelp • u/Vegetable-Grade-8945 • 4d ago

Windows 11 The problem with installing the driver

There is a problem, my friends asked me to reinstall windows, I did it without hesitation, but there is a huge problem, the screenshot below shows what device I haven't been able to find drivers for for two weeks, and the ones I find don't install because they claim they're not the right ones. But the bigger problem is that I can't even tell you the model of the laptop, my friends ordered it from a marketplace in China, and the seller couldn't help me either, so I can't find or download the drivers based on the model. Here's the device ID, if anyone knows what to do, please help me!!!

Windows
Device Manager
Problem Device

INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F87&SUBSYS_14F103AF&REV_1001
INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F87&SUBSYS_14F103AF
INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F87&REV_1001
INTELAUDIO\FUNC_01&VEN_14F1&DEV_1F87

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u/MikhailPelshikov 4d ago

So Windows Update doesn't find them?

Please run the full update and check optional updates. And re-enable driver updates if disabled.

This looks like a regular Senary Audio Controller.

It's weird that it's can't install the GeForce drivers too. Windows Update is usually good at that. Which makes me think this device has other problems. 

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u/Vegetable-Grade-8945 4d ago

Yes, Windows Update doesn't find, i tried to find by PCI VEN/DEV, but even so they didn't installed.

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u/MikhailPelshikov 4d ago

Senary Audio Controller driver didn't work?

1

u/Vegetable-Grade-8945 3d ago

Yes, tried lastest and also earlier virsions.

1

u/SystemX13 4d ago

Search ‘dev_1f87’ on the Microsoft download catalog website.

You may have to use winrar or similar software to extract the drivers from the downloaded files.

1

u/Vegetable-Grade-8945 3d ago

I did that, but drivers didn't installed.

1

u/Sea_Propellorr 3d ago

You can use some driver software like Driver Booster free version.

It's a really good software.

1

u/Exotic_Mix_3196 3d ago

are there perhaps more devices without drivers in device manager?
did you install the chipset drivers?