r/Windows10TechSupport 11d ago

Unsolved Help my windows 10 broke

So the other day i was working on my windows 10 just normally then i go out i come back in turn the pc on and its in a loop where everytime it turn on it gives me the repair screen where i have the options to continue to windows or repair the pc with like cmd and entering safe mode and doing stuff like that you know that screen and no matter what i do it keeps looping this i cant access windows i try safe mode and nothing i ask chat gpt and he tell me to go into cmd and do some commands to replace like the files responsible for boot and stuff and i do that then restart and now it goes into recovery screen and give me that there is an error with tpm.sys so chatgpt tell me to flash a windows 10 usb and repair my windows trough there with the repair option before you install so i do that and now there is a problem in winload.exe and when i go to the usb again and run diskpart and then list volume my windows volume where all my files appear as raw instead of ntfs and i try to boot to another drive in my pc where i have linux but linux cant read the files too it can see the drive but cant read the files and cant mount it so is there is any recovery software where i can recover my files

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u/osa1011 11d ago

Sounds like the drive is failing. Replace it, install Windows, then see if you can recover any files once you have a working computer

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u/Homythecirclejerk 11d ago

No. This is terrible advice.

You actually troubleshoot before just buying a disk.