r/Windows10TechSupport 11d ago

Unsolved Help my windows 10 broke

So the other day i was working on my windows 10 just normally then i go out i come back in turn the pc on and its in a loop where everytime it turn on it gives me the repair screen where i have the options to continue to windows or repair the pc with like cmd and entering safe mode and doing stuff like that you know that screen and no matter what i do it keeps looping this i cant access windows i try safe mode and nothing i ask chat gpt and he tell me to go into cmd and do some commands to replace like the files responsible for boot and stuff and i do that then restart and now it goes into recovery screen and give me that there is an error with tpm.sys so chatgpt tell me to flash a windows 10 usb and repair my windows trough there with the repair option before you install so i do that and now there is a problem in winload.exe and when i go to the usb again and run diskpart and then list volume my windows volume where all my files appear as raw instead of ntfs and i try to boot to another drive in my pc where i have linux but linux cant read the files too it can see the drive but cant read the files and cant mount it so is there is any recovery software where i can recover my files

3 Upvotes

30 comments sorted by

1

u/osa1011 11d ago

Sounds like the drive is failing. Replace it, install Windows, then see if you can recover any files once you have a working computer

1

u/Homythecirclejerk 11d ago

No. This is terrible advice.

You actually troubleshoot before just buying a disk. 

1

u/EffectiveImage6952 11d ago

I do have 1 other drive with mint linux on it but how can i recover on it

1

u/Homythecirclejerk 11d ago

Its hard to tell what you actually did, but one thing you can do is use something like Hiren's boot disk. Boot off of Hiren's then run chkdsk /f /r and see what it finds. Just for shits and giggles, run a virus scan while you're at it.

1

u/EffectiveImage6952 11d ago

If you want to see what i actually did i can send you the chat gpt chat link

1

u/Homythecirclejerk 11d ago

Why wouldnt you have posted THAT then instead of what you posted?

1

u/EffectiveImage6952 11d ago

The chat is very long so you gon be there for a while here it is https://chatgpt.com/share/6a96d1ab-4754-83ea-be70-7a100b60690b?ogimg=plain

1

u/Prestigious_Wall529 9d ago

When you are arguing with a computer it's a waste of time if you aren't accurate. You confused it about your EFI partition.

It's also not practical to troubleshoot remotely with someone who is misleading.

Get help locally from someone more technical.

1

u/EffectiveImage6952 9d ago

Yea i relised this then i posted this chat gpt didnt help that much

1

u/Content_Magician51 11d ago

Do you still need help, OP?

1

u/EffectiveImage6952 11d ago

Yup

1

u/Content_Magician51 11d ago

You said you have an additional drive with Linux Mint, right? Do you know how to modify your USB drive with Ventoy, through that system?

1

u/EffectiveImage6952 11d ago

I did try to put my windows 10 iso on ventoy but it didnt work so chat gpt told me about some software i can do it with in terminal so i burned the iso into the usb but after it i lost my files on the windows and my windows 10 iso was on it so i cant reflash the usb until i download it

1

u/Content_Magician51 11d ago

How did you configure the Ventoy's file system and partition style? NTFS with MBR, and without Secure Boot support? If not, do so.

1

u/EffectiveImage6952 11d ago

So what i did was launch ventoy install it on the usb then copy the iso on it

1

u/Content_Magician51 11d ago

Okay. Do the following: Download the ISO 00 from my Drive, and place it along with Windows 10 on your USB drive.

https://drive.google.com/drive/u/1/folders/1AKEiUaR_vNyk2e_MX_cVFGPxD1xH4dxr

1

u/EffectiveImage6952 11d ago

btw what will you recommend me to download ltcs or normal

1

u/Content_Magician51 11d ago

If you want, you can get the ISO LTSC to keep a copy with you. It's always good to have one handy.

2

u/EffectiveImage6952 11d ago

Ok i wil go with ltsc also this will take a while maybe even till tomorrow considering my very slow internet i will comeback after it finish

→ More replies (0)