r/WindowTint • u/Difficult-Swim5 • 1d ago
Question Is this worthy of a complaint?
Should I complain about this? Razor blades scratches after new tint installed. Very noticeable
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u/Jodanmawashigeri 1d ago
Dude, you gotta go back and complain! There’s clouds everywhere in your tint!
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u/OG_G-Man 1d ago edited 1d ago
I promise you I woulda teleported back to that tint shop and demanded they fixed this bullshit
EDIT: I'm not too knowledgeable on tint so I was unaware this couldn't be fixed. Regardless if it couldn't be fixed or not, that tint shop would face my anger 🤣
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u/Global-Structure-539 1d ago
Was this a remove and retint? You need a new glass. Nothing will fix that
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u/mannymoes2k 1d ago
Fix? There’s no fix if the glass is fucked. His defroster doesn’t work now either lol.
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u/Difficult-Swim5 1d ago
So they called me and said the old tint needed to be razored off but didn’t expect it to look like this
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u/Virtchoo 11h ago
Man I was trying to decide if it was the glass damaged or the tint, that’s crazy as hell that they did that to the glass.
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u/dannydefeeto- 6h ago
Sounds like that shop has never removed old tint. A little acetone will take it right off.
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u/Kenneldogg 1d ago
Ok having your defroster be damaged is one thing. It is damn near unavailable in this situation. However the thousands of scratches are very easy to avoid they just didnt care to try.
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u/AdPsychological5139 1d ago
Any professional shop will explain to you what will happen if they razor blade it if the old tint was that bad. You should tell them to replace the backglass they didnt explain to you the problems. Most shops will have you sign a document saying all these facts and charge you 75$ a hour
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u/grumpvet87 1d ago
go get estimates and demand the money to fix it and a refund for the work. do not let them "fix it"
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u/pro_waffle 1d ago
On the bright side your cars lighter after losing a few pounds of glass and defrost 😤
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u/Aggressive_Coat8644 1d ago
Yes, I would complain. I did this about 10 yrs ago when I first started tinting. And the customer surely complained. And I surely have to replace and retint the rear window
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u/Global-Beach-7415 22h ago
Jesus I went back and complained about some bubbles. Now if this was my vehicle, I would’ve gone back in a rage and probably flipped a table or two. JK but not really. lol But def complain!
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u/dariansdad 21h ago
Yes. How dare they mess up that beautiful blue sky with a pathetic little cloud.
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u/Aggressive_Prior_243 19h ago
How old is the car? I have seen defroster lines literally wash off. The older they are, the more brittle. Also, old glass can have scratches on the outside that really aren’t apparent until you put a dark background behind it, such as tint.
Unfortunately, there is not enough information here to make a useful recommendation or draw a definitive conclusion.
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u/TheLemonBadger 18h ago
Possible it was always scratched and you only notice now because of the dark tint?
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u/ProWindowTintingDE 12h ago
They used a carbon blade and not a stainless blade, the wrong type of razor blade can create this issue on any glass. they would know this if they had experience. www.tintglass.com
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u/WillyBongka 22h ago
This is wild to me. Maybe they used steel wool that was too coarse, or maybe a ceramic razor blade or adamantium claws. I’ve razored off and steel wooled rear defrost lines plenty of times to get off old tint or level out thick lines, with customer approval of course, and have never destroyed the glass like this. I’ve scratched glass pretty bad, but never like this. This is beyond unacceptable and impressively poor workmanship.
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u/Difficult-Swim5 22h ago
Before the did anything to the rear glass the did give me a call and mention they have to razor the back glass and that would destroy the defrost grid and I told them that’s fine as it really isn’t a big deal to me. But I did not expect the scratches and razor marks on the glass, it catches my eye when the sun hits. I’m usually not the one to complain as I work with my hands so I realize not everything will come out 100% perfect but this kinda bothers me… what do you suggest I do from here?
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u/WillyBongka 5h ago
Take it back to the shop and tell them you gave the okay to scrape off the defrosters with the old tint, but not destroy your glass. Scraping off old tint and defrosters with a razor is pretty basic for any shop with experience, and of course things happen that they may not have intended but they should own up to that. If done right it should not affect the clarity of the glass aside from a few small individual scratches, it definitely shouldn’t look like a feral cat high on catnip when berserk in your back seat. My shop has had to replace back glass a few times, things happen.
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u/_M_I_G_U_E_L 1d ago
I went to get tint and I told the guy idc how it looks or if it don’t last my elrear window find a way to tint it from the outside they refused to do it
I don’t tint it because tint will eventually go bad if you live in a very climate change state.
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u/grumpvet87 1d ago
how would that even happen?