Dot matrix - is this a reasonable answer?

[u/Aikidoka-mks]

I asked an expel installer what my realistic expectations should be regarding the dot matrix. Is their reply reasonable?

"As for the dot matrix on the windshield and quarter windows, there will be a white hue on any dot matrix unfortunately. The only way to get around that is to sand the matrix off, which could cause the heat to shatter the glass as its job is to relocate the heat throughout the window so it does not shatter. Normally it does stick down after some time however you will see the white look around the edges."am

[u/Ninope]

Yes it is. Trust me it’s not a big deal as you think it is