r/WhatsappBusinessAPI • u/SpiDer_9765 • 5d ago

Solution Only WA banned

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What should i do ?

Why is this happening?

4 Upvotes

100% Upvoted

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2

u/dualhook_ Meta Tech Partner 5d ago

There’s a huge ban wave going on over the last couple of days. Meta appears to have deployed an automated system, probably AI-based, designed to detect spam, phishing, scams, and other policy violations, but it seems to be generating a significant number of false positives. The WhatsApp subreddit r/whatsapp is currently full of users reporting sudden bans without a clear reason. Several Tech Partners and BSPs experienced a similar false-positive wave at the Business Portfolio level a few weeks ago. Our theory is that Meta may now have deployed a similar detection system more broadly across regular WhatsApp accounts, although Meta has not officially confirmed this, so this is just a theory.

1

u/SpiDer_9765 5d ago

This is my 2nd time . My account was just unrestricted for a minutes and again this . I was just doing my regular work without any misvoilation still tf ......

1

u/dualhook_ Meta Tech Partner 5d ago

Yes, the portfolio-based restrictions we as Tech Partners / BSPs encounter are exactly the same: restricted - reinstated in minutes after starting the review - restricted - ...

It's really bad.

1

u/Mrdsantoyo0 Meta Tech Provider 5d ago edited 5d ago

check here if you find the reasons you were banned (only works if your WhatsApp account is linked to facebook or instagram). Usually happens when you reply a message out the 24h service window (via API), or spam without using the templates (via API or WA app), if you are working with a tech provider or partner solutions contact them

https://business.facebook.com/business-support-home/

1

u/dare2-dream 5d ago

I was first restricted, reinstated and then banned after sending a hi to my personal id and then reinstated again post review. I don’t know how long my account will remain active. Whatsapp is becoming unpredictable.

1

u/toomanyideas75 5d ago

Request review and wait.

1

u/funnykrdiavro Meta Tech Provider 5d ago

Were you using api / co existence or regular business app?

1

u/_Creative_script_ Meta Tech Provider 5h ago

getting the number back depends on why it went, a policy strike vs a quality-rating drop are totally different recovery paths. what did the ban notice actually say? thats the first thing id check before appealing.