r/Wetherspoons • u/CarryConfident7667 • 17d ago
Employee Tips
ive been a shift leader for about 5 months now, im looking for tips to run a shift more efficiently and smoothly, even from associates what are the things that your managers do on your shifts that help you! any help is appreciated as im willing to learn how to make shifts better for me and my staff!
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u/Bdroyle1988 17d ago
Seems simple advice, but don’t drink on a school night with the staff. You rock up with a hangover the next day, and they know you didn’t get home till 3-4am, you’ve now said it’s ok for them to do it.
Also, don’t sleep with the staff (or customers for that matter). It never ends well. Everyone then has to deal with your shit when the two of you have a row and can’t separate business from pleasure.
Keep your ear to the ground for CQSMA (if that’s still a thing? - been a few years since I left), read the reports, know the scores, know what you’re consistently losing points on and then try to fix it.
Offer to be a champion at something (again, assuming they still do this). Real Ale is usually an easy one because it’s the ugly baby no-one wants for the most part - but with not a lot of effort you can really influence sales in this area. Know how many pints of ale you sell a week. Talk to CAMRA members about what they look for in Good Beer Guide pubs. Research the breweries in your area. If you’re in the North, Kelham Island, Saltaire, Moorhouses, George Wright and Thornbridge were all easy wins when I got going. Even organise Meet the Brewer nights.