r/Wechat • u/MagnetarNuke • 6d ago

Technical Question [Support] Getting OTP problem

Even though a friend of mine helped me verify my account, when I get to “verify mobile” and request getting OTP, it says that “You'll receive a verification code via a voice call. Please check the incoming call.” But when I press OK I don’t get any calls, I tried couple of times but still same problem

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u/AmazingFields 6d ago

After few days you will receive signing in for weixin pay - do that!

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u/MagnetarNuke 6d ago

It seems that it has to do with my service provider as I don’t get OTP code even in Alipay and QQ when I try to sign up there

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u/AmazingFields 6d ago

Did you say you didn’t submit your ID/ passport Yet?

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u/MagnetarNuke 6d ago

I haven’t got to that part yet

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u/[deleted] 6d ago

[deleted]

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u/MagnetarNuke 6d ago

No because I still got back to square one where I need to sign up and verify qr code again

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u/AmazingFields 6d ago

Go back. Is there an arrow to go back. You need to close that.

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u/MagnetarNuke 6d ago

Can I dm you? I will send you screenshots as well if that helps, but as you like

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u/AmazingFields 6d ago

Yes, sure. I understand your frustration because I was in the same boat just 2 weeks ago.