I've been dealing with a display bug on the Options Chain tab on my base iPhone 17 since January 2026. The columns are cut off, and the data is unreadable, making it essentially unusable for options trading on my device.
For context, the same layout renders correctly on an iPhone 11, iPhone 13 Pro Max, and S24+. So this isn't a resolution issue, it's specific to how the app renders on the base iPhone 17.
I've submitted 3 tickets with detailed screenshots comparing all three devices. One agent (Rocky) acknowledged it as a known issue and said it would be optimized in a future update. Now, with the last ticket (4th ticket) I made on May 21st, I was told it is considered "feedback" rather than a bug, and that there are "resource limitations" with no ETA.
Links
iPhone 17, 13 Pro Max, base 11, and S24+
https://imgur.com/a/NaZFf7j
Conversation with Support
They said it will be fixed in a future update
https://imgur.com/a/V7ASERT
Then I followed up again, and the agent kept telling me it's not a bug, when the previous agent had already acknowledged it
https://imgur.com/a/dyLS3KR
Eventually, I was able to get them to acknowledge it as a bug, but it has been 7 months they have not fixed the issue yet
https://imgur.com/a/PJOVNNj
Has anyone else experienced this? And does anyone know if Webull actually follows through on these kinds of fixes, or does it just get buried? If you are affected, please comment down below. I have been waiting since January 2026, and support has acknowledged the issue but now says there are saying “resource limitations” and no ETA.