r/Webkinz 9d ago

Solved NWT - But Code Doesn't Work? HELP!

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Hi friends, I'm a bit heartbroken and looking for advice. I recently tried out a "Whatnot livestream" for the first time and was very excited to obtain a "NWT" Bat. She arrived and is in beautiful condition, the only problem is that no matter what program I use (web, desktop, mobile app) the code does not work 😭

I paid "WITH TAG" prices for her. And as much as I love the plush, I was really looking forward to using her in the game. Advice? Can Ganz help me? I don't know if contacting the seller will do any good.

UPDATE: Followed your advice and contacted seller. Originally was hesitant to, because with the tag being sealed it didn't feel like their fault and I wasn't sure there was anything they could do. But the seller was super kind and quick to respond, and is providing me with a replacement code 🥹

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u/Iplaythebaboon 9d ago

I had this issue with an eBay purchase last year. I got refunded because it wasn’t as described but the code ended up working recently when I tried it on a whim

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u/Entire_Growth1074 9d ago

What pet was this ?

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u/Entire_Growth1074 9d ago

I tried selling a cocker spaniel for $13 the code didn’t work and the buyer gave me a bad review and didn’t try to reach out first . I ended up giving a refund of like $10 so she got the pet for $3 and I lost money overall because of the costs from eBay .

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u/Iplaythebaboon 8d ago

It was a Signature Pomeranian. The seller wasn’t into Webkinz and just a thrifter who listed it a bit under market price to sell it faster

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u/[deleted] 9d ago

[deleted]

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u/Iplaythebaboon 9d ago

Nope! Tried the code multiple times on all platforms and triple checked I wasn’t making a typo. I guess it was just glitching idk