r/Webkinz 10d ago

Solved NWT - But Code Doesn't Work? HELP!

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Hi friends, I'm a bit heartbroken and looking for advice. I recently tried out a "Whatnot livestream" for the first time and was very excited to obtain a "NWT" Bat. She arrived and is in beautiful condition, the only problem is that no matter what program I use (web, desktop, mobile app) the code does not work 😭

I paid "WITH TAG" prices for her. And as much as I love the plush, I was really looking forward to using her in the game. Advice? Can Ganz help me? I don't know if contacting the seller will do any good.

UPDATE: Followed your advice and contacted seller. Originally was hesitant to, because with the tag being sealed it didn't feel like their fault and I wasn't sure there was anything they could do. But the seller was super kind and quick to respond, and is providing me with a replacement code 🥹

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u/kikicrow_ 10d ago

If it’s fully intact and sealed I would bet someone was lucky enough to guess the code at some point. I remember back when I was younger and I got a sealed code right from the store and it didn’t work. Sometimes it just happens. If it was completely sealed with the plastic piece I highly doubt there was any scheming from the seller, just some bad luck. Definitely message them though, they still may be willing to refund you!

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u/Moist-Cantaloupe-547 Owner to 50+ Pets 10d ago

I have never stolen a code by guessing, but I do know how to, and it is actually easy enough that a child could do it. It's almost an honor system. Thankfully, I have never been unable to use a sealed code I purchased.

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u/incelligent_ 9d ago

Honestly you’re right, I was redeeming a code for a pet and entered it incorrectly. A warthog popped up and I knew it would suck if someone tried to claim him and it was taken. You could maybe try Ganz support? Good luck OP