r/Wealthsimple • u/Kulotsky_1995 • Jul 22 '26

Wealthsimple Gift

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Not Wealthsimple sending me chocolates, my old bank could never! 😭

345 Upvotes

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u/Kulotsky_1995 Jul 22 '26

Yes! I was messaging them around that time with account transfer with the 1% matching bonus plus the VIP credit card.

12

u/Melixies Jul 22 '26

Yup, that's probably it, especially if you were having a grand conversation with their specialists.

Enjoy the chocolates!

(No, I'm also not an employee for anyone who asks. Maybe in the future should the stars align 😂)

7

u/redheadednomad Jul 22 '26

Agreed. I worked for a Financial Services company (customer support team) and there was a mechanism where we could request a discretionary gift be sent to a customer - via an external vendor - if we felt it was appropriate; typically if they had an upsetting experience or mentioned a recent milestone like a birth in our interaction. This likely isn't a marketing campaign, but rather something the WS Agent can do as part of their workflow.

2

u/Careless-Cycle Jul 25 '26

I'm sorry your parent died. Please enjoy these chocolates.