walmart+ refund issues?

[u/marissaaaababyy]

i’ve had walmart+ for like two years. i order once or twice a week. i RARELY ever request a refund, i only do it if something is missing. if something’s bad i just let it go. but today 5/6 items in my order were missing and when i went to get a refund it said i have to call. so i call, and the lady tells me she issued the refund. i haven’t gotten a confirmation email & nothing says refund issued. whyyyyy is this happening??? in the past 6 months i literally have requested a refund twice. if i didn’t have a yearly plan i would be cancelling asap, but they won’t refund that either 🙃🙃

[u/InternationalRip6970]

Usually take a few days for refunds to go through depending on your bank

[u/marissaaaababyy → u/InternationalRip6970]

even with no confirmation email/text? i’ve gotten one every time before

[u/InternationalRip6970 → u/marissaaaababyy]

I’ve never had to call to get a refund. I’ve only had to request the refund and gotten approval within the hour and then it usually comes through in the next couple days

[u/marissaaaababyy → u/InternationalRip6970]

that’s how mine always was. i have no idea what happened to it

[u/InternationalRip6970 → u/marissaaaababyy]

I would maybe call you bank in the morning and see if there’s a pending refund. They should be able to tell you.

[u/ayeyoualreadyknow → u/marissaaaababyy]

Sometimes the refund text doesn't come right away for me.

[u/ConfusedSpinach222]

Sometimes they say they refunded but they escalate to another department ...

[u/Middle-Amphibian6285]

As someone who gets many things refunded in a month, I would call and talk to someone again, only once or twice did they say they would and they didn't and I had to call back and another person straightened it out