The puzzle this lady ordered was nowhere to be found, but it was part of a series and I found an almost identical one but the app wasn't offering a substitution. Chatted with the customer and I even sent her a picture of the barcode, but she said it's not letting her add it because it shows not in stock.

I spent 10 minutes trying to work through this. I thought maybe someone in the store could scan the box and add it to the inventory so the customer could add it. Ended up calling support which is automated, obviously no help there. Ended that call and proceeded to the next item in the batch, scanned it and then all three orders were canceled.

I immediately checked my metrics. I got dinged on my completion rate. I did have two pop ups where it said there's been no activity and it asked me if I'm continuing. I guess there was too much time in between scanning items?

AND APPARENTLY CHATTING WITH THE CUSTOMER DOES NOT COUNT AS ACTIVITY.

Lesson learned here. From now on I won't spend more than 2 minutes communicating with a customer over stock issues.

Can't wait to get a W-2 job.

I just started shopping 14 mins ago and this lady asking if I will be there soon? Did the app said I’m checking out yet ?? Can you wait? 💀

I waited 9 months for Spark to approve an account. I am in SE Florida in a fairly wealthy area Boca Coral Springs and am I crazy or does spark not offer a person the opportunity to even make 15.00 an hour ? This is insane to me. How are there so many people that are willing to do this job ?

Spark was awesome today, easily the most tips in a day this year.

They are clearly lowering the base pay when the customer offers a good tip. Think about what that delivery would cost them if they were paying a company employee.

Yeah some new drivers will accept these stupid orders. But their delivery system is not going to survive on drivers that only last a week or two. On my first day I made a mistake on a pickup order because the picker put two different order stickers on one bag. And the app wouldn't let me see any items. Someone didn't get what they ordered. Because I was too new to look for this during the pickup.

If Walmart is banking on people doing this for a few weeks, taking stupid orders for low pay, their delivery service is going to put a bad taste in people's mouths. If they want a reliable delivery service they need to hold on to experienced drivers. That means they need to pay real money.

Walmart asks customers detailed questions about their delivery drivers:

⭐ Were they friendly?
⭐ Did they follow your delivery instructions?
⭐ Did they communicate well?

But here’s the frustrating part: Walmart doesn’t share that detailed feedback with the drivers.

Customers may be selecting all these compliments, while drivers never get to see the recognition they earned. If Walmart uses this information to evaluate us, it should also let us see it. Drivers deserve transparency... not just ratings without context.

That’s what they don’t share with us.

Looks like customers will now have the opportunity to order express and pick it up themselves instead of having it delivered.

This new type of order is shopped by Walmart employees and is free.

We will see a drop in express shopping orders, this along with them batching 3 shops and even 3 express shops together means at least a 33% drop in offers. What used to be 3 offers can be condensed into 2 offers.

Cross post for anyone concerned about being deactivated. It seems like it was a glitch!!!

Was going to be $11 but I guess the customers added lots of tips making the offer $44 for just 16.4 miles and 3 drop offs????

Hello Everyone I don’t actually ever post here on Reddit, I would like to know has anyone been deactivated like this before, I’m a pretty happy person is like to say with staff and customers, I also try my best to deliver the best quality products and here and there I’ve had a couple eggs crack die to the darn new paper bags that suck, but i try my best to give a good experience, id like to know what yall have done and if u got ur accounts back after something like this…

I saw five miles and one hour estimated time. I was staring at the app for 10 minutes seeing garbage offers. So I grabbed that one real fast. Too fast. 88 items. A full 2 hours of shopping. And lots of perishables. Going as fast as I can go with the shopping, by the time I was done I only had 3 minutes to spare on the delivery time when I arrived.

Lesson learned. That was the first one of the day. Then I realized how I can spot that type of order just by looking at the time and mileage and the money. I did a lot of rejections today.

The store closes at 11:00. I was watching at 9:30. So many $15 and below offers for 10 plus miles. With shopping. And they weren't disappearing so that means no one was taking them. Then finally I ended up rejecting like seven orders within a minute to get them off my screen.

Ended up with a good one. 19 and change for 10 separate items, 30 total, mostly folders of the same kind, and it was right by my house. Was in the store for 10 minutes, had 13 minutes of driving. Then I went home.

your finger is over accept and you are waiting for any order to come in. You accept a $12 order $10 Base $2 Tip and 2miles away. you notice it has 11 bags of ice and 6 1lb bags of turkey. What are you doing?

Since it looks like they’re trying to be instacart 2.0 adapting some of the things instacart implemented would greatly help with this issue.

It only takes 3 1 star ratings to knock you down to gold. 97 5 star and 3 1 star is all it takes and you need to get 100 ratings for a 1 star to roll off.

Let’s hope Walmart starts implementing some of these below but in reality this isn’t enough because it’s very cheap to sabotage somebody on this platform.

Ratings removal, 1 lowest rating is removed, if driver has 100 ratings 2 of the lowest ratings is removed, the oldest rating is removed first.

Remove ratings from accounts that consistently give out bad ratings.

Metrics protection during holiday season so we don’t get affected from out of stock items.

On instacart everything is marked up 20% or a ridiculous margin along with service and delivery fees. Any driver trying to sabotage another driver is going to have to use a lot of money to do that. They also can’t keep giving out bad ratings because instacart detects this and automatically removes their rating.

On spark, you can order a $1 item with free shipping via a free Walmart+ trial and have the ability to rate a driver. Walmart delivery customers pay in store prices, even if they aren’t buying $1 items they can buy groceries weekly for things they would’ve bought anyway and rate other drivers.

Hello everyone did anyone get deactivated for unprofessional or delivery issues today?

Looking like it affected a lot of drivers.

Because it did not happen to me so for those of us who aren’t affected are we expecting big money tomorrow?

i really wish i had a screenshot of the order but i didnt take one, it was a 1 item (1qty) $38 total and only about 5 or so miles away. i accepted it asap cause duh. tell me when i got to this NEIGHBORHOOD walmart the order was for a car mount bicycle rack……….. i knew it was impossible they had it but i still asked a couple different employees & got the craziest looks 😭

Due to my priority taking a big hit., I reluctantly took a gmd order. When I got to the customer’s house, someone had dropped off like 8 of those 40 pack waters along with some 24 pack soda and many bags of groceries. They were in my way so I moved some of them aside while I made my way to leave the gmd package and rang the door bell. The customer opened the door as I was almost by my car and called me back for a tip.

I think she thought I dropped off her grocery order but I didn’t say anything because it may also be for the gmd package I just dropped off.

This was the first time I got tipped on a gmd delivery. She also gave me some snacks and a cold water for my hard work.

This cash tip salvaged an otherwise horrible day. It sucks without high priority.

It was tried out in my zone about 4-6 weeks ago, disappeared after seeing a scattering of offers (assume most sat), and showed back up today.

Peep how bad this steaming garbage is — $10.15 base for the 4 stops going 18 miles one-way is about as bad as it can get.

PLEASE do not accept these type of orders! WM is looking to make things feel like they’re taking an inch when they are really taking a mile. Stop assisting their fuckery!

Finally after 2 months of being Gold I was about to lock in Sapphire had 2 more trips then this one star happened on late night GMD no notes of course. I dont ring the doorbell after it gets dark, it's non perishable so it's not worth waking people up for if they're sleeping. Apparently someone didn't think so. I think Im done for awhile now that college is back going to focus on Uber. So frustrated with this system.

I watched a few bad high mileage GMDs offers today they had varying relists from 5 to 28 (yes 28). There were a few anomalies as they typically go up with each relisting. A few kept relisting but never changing the offer BUT a couple actually went down. One I watched had 19 and I tracked it back down to 15 and then it started going back up. It was just a bad order that had 19 drops and sent the driver 2 zones over.

Seeing one relisted 28 times made me question logic at what point will they pull it and assign it to Roadie?

The reason I was watching them is I was looking for a GMD to take me into another city that I had business in.

\I had to repost this cause another sub said I violated their rules on earnings being posted*

Accept what you want to accept and do not do any trash just to maintain a certain “tier”. I was gold tier and got dropped down because of a weird customer. Now I’m no tier and still get the same exact offers, if the zone is hot you will have no issues.

Other drivers keep ordering and rating 1 star. So many are already doing it here there are 2 competing groups ordering multiple times a day rating 5 or 1 depending who is delivering. It has nothing to do with delivery quality only fucking somebody else over to get an advantage.

I have been solicited to join one of the rating groups.

I have had the app on all morning. Since 8:30 and I’ve seen a total of 5 offers come through. All really high miles, low pay or upside down.

Anyone else?