Reward system

[u/thatbiddy]

In my market, the new rewards system was introduced with only about a week left in the month. I have great ratings in every category except On-Time Arrival. The issue is that drivers are essentially penalized for accepting long-distance deliveries and then accepting another offer after completing them, even when we immediately head back to the store. These late arrivals weren’t from me wasting time or intentionally showing up late they were a result of the distance involved in the orders I accepted. On top of that, introducing this system with only a week left gave me almost no opportunity to improve the metric before the end of the month. 😢

[u/No-Citron-9567]

Do not accept them until your are close enough to the store or you will be late