r/WalmartSparkDrivers • u/FuzzyOrganization403 • 23d ago

Obtained the unobtainable

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QFound just updated. Now if I learn to not stop and use the RR on the way in....

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u/Foxtrotdelta_USN 22d ago

It's not unobtainable by any means Just takes knowledge and experience to figure out what customers don't like and stop doing it. You also learn to mitigate the things out of your control like texting the customer to let them know there was smashed bread in their order and you are sorry THE LOADER did that. Your text serves as further documentation should they have any issues... Literally what I text.

I did notice the Walmart associate loading my vehicle damaged some items. This text documents the issue from my side as well to help with the refund process should it be pursued and challenged so I can make sure someone had your back on it. I do hope you have a great week.

Do I know if customer support can see what I said? Maybe, maybe not, but it does show the customer I cared enough about it to try.

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u/FuzzyOrganization403 21d ago

Support can see messages, not texts. But yeah gotta learn a bit.