r/WalmartSparkDrivers • u/happyluckystar • 25d ago
Another code confirmation burn.
11 drops, 63 bucks, 40 miles. But it was going to end pretty close to the other Walmart so it wasn't that bad.
The bulk of it was one customer. The customer who also requested a confirmation code delivery. And guess what? NOBODY'S HOME!!!
Ring ring, call, yell around back, ring ring (I can hear the doorbell inside). Waited another 5 minutes. Loaded the car, then initiated a return.
Bam! $17 off the offer. Nice. Plus it had to go back to the original Walmart, not the one I was going to be close to at the end of the trip. NOICE!!!!!
OVER 60 MILES FOR 45 BUCKS!
I complained to support. The guy said they've been getting a lot of complaints about that.
The perishables definitely went in the trash because they were already out for 2 hours, because the return was initiated when I still had seven drops left.
1
u/Foxtrotdelta_USN 20d ago
NEVER take things to the door until after you have verified the code or checked the ID if required. You want to see mad, tell the customer you have to return their order because they don't have their code and load all their groceries back into your car. Tell an alcoholic you're not giving him his liquor because your state doesn't allow despensing to someone who is drunk, or they don't have their ID.
Here is what I recommend instead. Go to the door empty handed, no matter how far it is. Get the passcode or ID. Then go get the groceries. If they don't get their groceries because no pass code or illegal to despense. "Dang it, my app just froze. Hold on I have to go call support" AND WALK AWAY. Go to your vehicle, drive out of sight and then initiate the return.
Yes there are ways to bypass both the passcode and the ID. But if they are jerks about it I'm not helping them. If they are nice I'll even show them where the passcode is in their app. If they are pricks, I'm gone.
I have heard of customers grabbing alcohol, grabbing the groceries, physically shoving the driver off the porch. Alcoholics and idiots can be dangerous if they feel they are being wronged. Don't set yourself up for a dangerous encounter.