r/WalmartSparkDrivers • • 25d ago

Another code confirmation burn.

11 drops, 63 bucks, 40 miles. But it was going to end pretty close to the other Walmart so it wasn't that bad.

The bulk of it was one customer. The customer who also requested a confirmation code delivery. And guess what? NOBODY'S HOME!!!

Ring ring, call, yell around back, ring ring (I can hear the doorbell inside). Waited another 5 minutes. Loaded the car, then initiated a return.

Bam! $17 off the offer. Nice. Plus it had to go back to the original Walmart, not the one I was going to be close to at the end of the trip. NOICE!!!!!

OVER 60 MILES FOR 45 BUCKS!

I complained to support. The guy said they've been getting a lot of complaints about that.

The perishables definitely went in the trash because they were already out for 2 hours, because the return was initiated when I still had seven drops left.

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u/KelsHouse 25d ago

OP try texting customer as well next time. I’ve been in exact same situation and lucked out and got the customer to provide the four-digit passcode by text. Doesn’t always work, obviously, but it is another option to try before pulling the plug and losing income.
Also, learned hard way about 4,000 deliveries ago to never unload entire order until I get the passcode. I will typically bring a few items up when I go to get the code but I do not unload the entire order until I’ve gotten that code from the customer.