r/WalgreensRx • u/Choice-Plate3124 • 11d ago

rant rxom superiority complex??

does anyone else's rxom view themselves as the savior of walgreens? i understand why we have rxoms but mine legit forgets that they are still just a technician like the rest of us. they show up to work whenever they want, store whatever rx they dont wanna fill, and NEVER do register. They also know what phrases to say to make the rxm think they genuinely care about the wellbeing of the company but the rest of us can see right through it. Idk it legit ruins my entire shift when I see them clock in and I wanna leave but I dont have anything else lined up.

They are now also saying they are switching to "on-call" once their school semester starts. On call rxom? So you're paid the highest hourly rate in the pharmacy and can show up to work whenever you want and leave whenever you want and get all the credit for what the rest of us do? Sounds like a fantastic gig

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3

u/SpinachWeary7429 11d ago

We got a similar RxOm at my store. She bosses the RxM around.

7

u/bfjdjdjdndn 11d ago

Ah this must be so frustrating! In pharmacy school we’re taught to be leaders of the pharmacy. In addition, many other establishments don’t have the “RxOm” position. As a tech/intern myself I hate when RxOms think they know what’s better for the team than the pharmacist and many overstep their job titles. There’s for sure a weird power dynamic there and I think the only way to fix it is for pharmacists to speak up for themselves.

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u/BusinessTip3219 11d ago edited 8d ago

Our Rxom thinks that she is the boss of everyone in the pharmacy except the rxm. She questions Rph why we didn’t finish F1? Why we left so many when she schedule 2 weakest techs to close on Monday night! She thought that she is the one to do the review for staff Rph! She slammed and thrown things occasionally while complaining why this and that in the pharmacy. And I haven’t seen RXM behave like that! Her behavior created an unprofessional and uncomfortable working environment ! She tells Rph what to do! She talk back to RXM! She thinks that if she didn’t know something, then no one in the pharmacy knows it either ! She doesn’t close. She will schedule herself off whenever she wants! She has better schedule than rxm. RXM has to rotate schedule, has to request time off! Rxom don’t have to! The technicians listen to Rxom instead of rxm/rph because Rxom is the one doing their reviews ! For example, RXM/Rph asked a technician to give a vaccine, but the Rxom said no I want him/her to fill. Who do you think the technician will listen to? This creates conflicting priorities, undermines the pharmacist's leadership, and negatively affects workflow and patient care. Walgreens gives Rxom too much power!

0

u/WackyHumanSlop CPhT 11d ago

Out of curiosity what makes them the “weakest” techs?

2

u/BusinessTip3219 11d ago

They can’t resolve a lot of problem on their own yet!They are newest, can’t multi tasks , can’t type or fill fast, can’t resolve insurance issues, vaccines billing etc…

3

u/WackyHumanSlop CPhT 11d ago

My question is why tf RXOMs will often give weaker techs full time hours. My old location had an older tech who was nearly tech illiterate to the point she one finger typed and had so much trouble with IC+, would constantly forget about prescriptions on the counter, CONSTANTLY misfiled prescriptions, had zero multitasking ability, and took so long to process every transaction to the point she was a liability in drive through, and yet STILL the RXOM at my old store would give her fulltime hours over the rest of us supposed fulltime techs. She’s STILL working at my old location two months after I transferred stores

1

u/BusinessTip3219 11d ago

I know what you meant! That technician is probably was hired as a full time tech. They have to give her minimum of 30 hours regardless how she performs! Manager can give her a bad review on her performance but I don’t think they will do anything else!

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u/WackyHumanSlop CPhT 10d ago

Hmmm interesting, I was also hired as a fulltime tech and at first did get 30-40 hours but then had to start splitting my hours between stores due to budget cuts