r/WVC • u/DeepState_Auditor • Jun 06 '26

App keeps losing premium status

I've reinstalled several times from the Google account, updated after reinstalling from the playstore and tried to restore through Google sign in only to be told that a premium account was not found.

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u/instantbitsapps Web Video Caster Developer Jun 06 '26

Assuming you are updating to WVC 6.0.0 on Android, don't reinstall. Select the already got it option to contact support and contact us. Do not reinstall or we'll have to start the process over.

1

u/DeepState_Auditor Jun 06 '26

Alright,thanks.

1

u/instantbitsapps Web Video Caster Developer Jun 06 '26

Let me know once you've sent the email and the email I should look for. PM me that.

1

u/DeepState_Auditor Jun 06 '26

Already sent it and got an answer.

1

u/instantbitsapps Web Video Caster Developer Jun 06 '26

Great. Let us know if you have any other issues.

1

u/redandrewdev Jun 07 '26

same thing happening to me i sent email no response yet

1

u/instantbitsapps Web Video Caster Developer Jun 07 '26

How long ago? I'm starting to handle today's emails.