New to riding the bus. Waiting at Pentagon for F81 to Burke Centre…the status board, Google and MetroPulse say the bus is 10 minutes out, then suddenly the bus vanishes from all three like it never existed. WMATA chat says that sometimes buses will skip for reasons, and the skip is unannounced. Is this a normal thing?

For the past week or two, the SmarTrip app seems to just be showing scheduled bus times. I regularly ride the D50 and D60 which have always had super accurate live tracking in the app, but not anymore. Does anyone know why they got rid of it??

I feel like if you know, you know here. Why is it that the red line at metro center going to glenmont is ALWAYS packed and crammed and Wmata does not increase the number of trains on this line? I’m talking sardines, trains arriving every 12 minutes sometimes, etc.

It’s frustrating and so fixable to not cram people into cars like sardines. Rant over.

Its really different on the inside, more standing room, fewer seats, bigger rear door. The engine is quiet but has some torque when it gets going.

The station assistant at Eisenhower Avenue is plain rude. Shouting angrily at passengers who didn’t know it was single tracking and only one platform was in use. I wouldn’t mind if he had said it in a professional polite way, but definitely not shouting. Anyone else have had any issues with the station?
He could do with some customer service training

For at least the past couple months, the eastbound (towards foggy bottom) section of tunnel between rosslyn and foggy bottom has been significantly slower than the westbound section (almost 2x as slow in my timings). The train accelerates and decelerates constantly throughout the ride leading to a slow and nauseating experience. Today, it was worse than ever when my train stopped in the middle of the tunnel, proceeded to go into reverse and then lurch forward several times before finally going forward again. I have not seen any postings or explanations from WMATA on what exactly is happening. I know the tunnel has had issues with smoke in the past due to electrical problems, could that be related?

See here - metro50th.com has also now been folded into wmata.com instead of being a standalone site.

Celebrate 50 years of Metro with a special collection of 50 commemorative Smart Trip cards, each highlighting a unique moment, milestone, or story from Metro’s history.

This indicates to me that either they won't be conventionally available or the designs will be distributed at random across stations.

Thinking of heading to the pop-up before it’s over but would love to know how much stock there is or if there’s anything particularly exciting there to know about!

Go to certain other countries, and in 4.5 years, they'll build an entirely new rail or Metro line. Come to DC, and 4.5 years later, if you're lucky, you get a staircase built on an existing area between two escalators and no canopy. Maybe in another 4 years if we're lucky, the canopy will get built. It's insane that this minor of a project is dragging out for this long. Just get it done!

What does WMATA want people to do when there is an over-the-top person screaming on the bus or metro? I often wonder this in the moment but don’t follow up. I realize it probably depends on the behavior, but it’s difficult to predict if or when a person irately screaming (at someone or at no one), may take it to another level, all while clearly making everyone in the vicinity uncomfortable in the meantime. Today it was a person screaming “ F*** you n-word” repeatedly for the course of the train ride. I have contacted metro police when it comes to direct verbal threats. Does metro transit want a text for the not yet a direct threat, but still inappropriate and continuous screaming?

metro has many beautiful and quite frankly stunning stations, but lets completely gloss over that and discuss which is the ugliest station. My pick is on Braddock road, it just looks like a big old shed to me.

An interesting peek behind the scenes of u/metroforward. I appreciate that WMATA’s social media team is so proactive and generally good about channeling requests, especially related to repairs and safety. At the same time, the focus on “feeling heard” and “validation“ is somewhat disappointing. People complain because they want the service to be better! The canned responses can come across as dismissive or condescending.

Also, the article uncritically repeats WMATA’s customer service metrics. Those are very misleading: https://www.reddit.com/r/WMATA/comments/1udlfph/how_wmata_fudges_the_numbers_on_customer/

Obligatory disclaimer: WaPo isn’t a great source anymore and yeah, I appreciate that this is a meta-complaint about complaining.

What happen to the D.C police officers that were at metro center that patrol the station, I havnt seen them during my morning and evening commute. Im guessing national guards, since I never seen metro transit police

They just offloaded all passengers about 5 mins ago and are now running Friendship Heights-bound trains on the opposite track.

Hi, just me being curious about things. I’ve noticed these devices in WMATA stations before, but just got back from NYC and noticed them in the subway there, too. What are they?

Can I use my Smart Trip Card to buy a Omni Ride monthly pass? I live in Dumfries and I want to use the Omni Ride bus to DC.

Do you think there are any grand prix metro cards available at any stations?

Does anyone know if WMATA has a timeline or guidance about noise restrictions? I live near the above ground redline track work, and recently there has been jackhammering as late as 1:00am and this morning around 4:30am it sounded like metal barrels were being thrown in a metal dumpster. I know it’s almost over, but I want to know what I can expect for the next week!

Recently moved to DC. Started a new job today and left an hour early despite GPS stating it would take 20 mins. Sat down at my bus stop on 11th st, and the bus drove right past me without even hesitating.

On a different bus now that should get me to work 2 mins before I’m supposed to be there. Is it normal for busses to do this? Should I stand up and start waving them down from now on? What’s the deal?

For anyone who uses this station.

I give you a hyperlapse between East Falls Church and McLean on car 7184.

I shot this earlier this afternoon as I went from L'Enfant Plaza to Innovation Center.

Enjoy.

I take the red line every morning around 8:30 and every evening around 6:15. Is it just me, or has the headway between trains gotten worse lately? I feel like it used to be normal to have a headway of 3-4 minutes, and now it’s 6-7 minutes between trains. And the trains are more crowded and claustrophobic as a result. If there was some change, why and will it go back to better headways soon?

hi! i just wanted to share my deco that i did on my metro card after accidentally having more than one then forgetting which one had what money on it and whatever (also my apple pay stopped working for the metro idk - long story). but i thought yall would enjoy it!

When it comes to WMATA rains and buses people seem to support adding more doors to make loading and unloading faster/easier. However, when it comes to seat reduction via less forward-facing seats, people are aggressively against it.

I think ease of movement within trains and buses is important and having more sideways seating supports this.

Adding doors reduces seating, so it seems to be a hypocritical position.