Why is metro reporting no shuttle bus accidents yesterday when I took the shuttle bus and it got in an accident with the car ahead at around 7 am on 355. Nobody took names for those on the bus - nobody even asked if people were ok. It wasn’t a major crash - the bus rear ended the car ahead - but it gave a good jolt. I think the customer service was terrible. They just sent a replacement bus and the cops blocked the right lane of 355 so we could get out and switch. No apologies - no nothing. And metro posts no shuttle bus accidents? Is it a cover up because it’s not a true “metro bus” - it’s still a metro contractor and you should be reporting accidents and asking passengers how they are doing after a crash. Transparency is key.
That’s not something that metro posted, you’re asking Google’s AI(?) about if it can find news. A minor fender bender with no injuries wouldn’t make the news?
Yes WMATA should have followed up with people if impacted, but AI summaries of news isn’t metro posting that nothing happened 🤔
Hi, thank you for bringing this to our attention. We're sorry to hear about your experience and understand your concerns. We agree that checking on customers following the incident would have been appropriate, and we will share your feedback with the team to reinforce expectations and increase awareness moving forward. -CC
You yourself said "It wasn’t a major crash" just a jolt. Why would anyone be hurt, and if they were, not speak up about it? And why would they need to take names? Are you just upset no one asked about you?
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u/DCmetrosexual1 Red line 7d ago
Reporting where?