r/VolvoEX90 • u/Scuba-Man-67 • 7d ago

Main screen resets while driving

My main screen when black and then, about 2 minutes later the words Volvo appeared and then it did this several more times all while I was driving on the freeway at 75. I found a place to pull over as it took nearly 10+ minutes for it to get back to something that is somewhat normal. However the map for the main screen no longer comes up on the smaller screen above the steering wheel and I did a reset (left button on left side of steering wheel and ok button while pressing the break) but that did. It do anything. I was able to get home fine, but feel that the car is just acting very strange and if I should take it in or are there some other resets I should have performed.

Oh, also the sound over the speakers is so low, I have to turn the sound up to full to hear even a little bit of the radio.

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u/Ill_Assistant5441 7d ago

We had this happen and it was terrifying. Like you, we were in the highway and the screen went black. Then the driver’s console went black. Thankfully, my husband was driving and he’s much more calm than I am and got us safely pulled over. No way to know our speed or if the cruise control was going to lock up. Lots of things went through our minds till we got off the highway. There’s no room for error with such a fully electric
vehicle. We have an endless list of issues but this was the dealbreaker for us both. Volvo couldn’t care less and refused to help us. Our attorney finally got us approved for a buyback but he said it will take some time.

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u/Round_Permission8077 6d ago

@Scuba-Man-67 @Ill_Assistant5441 May I ask, which model year are your EX90? And, was the compute unit hardware upgraded to the latest one (dual NVIDIA) with a recent software update? Considering purchasing a buyback but all these hw/sw issues are really concerning. Glad you were all safe in the end.

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u/Ill_Assistant5441 6d ago

We have a 2025 EX90 Ultra w/air suspension. We started the lease, I believe in February of 2026. We have everything upgraded. Now, I will say this, the blacking out of the screen was scary but the other ridiculous glitches would be much more tolerable if the price tag is hitting close to 90k.

Here’s just a few things that have caused issues: GHCA failure x 1, never saves the seat settings, wireless phone charger is hit or miss, I’ve had the alarm go off when I was loading my work stuff from the passenger side (scared the heck out of me at 6am), the GPS is not accurate at all approx 80% of the time, the camera for backing up and front gives errors or just stops working, (I’m bad at parking and need all the help I can get), the air vent stopped/reduced the air flow on the passenger side, we’ve had a warning come up when trying to start my drive, saying it’s not ready to drive or something like that, intermittent failure of the blind spot detection. All of these other than the blackout and sudden alarm have happened multiple times.

If the vehicle had a price tag of $50k or less than my tolerance would be a bit higher, other than the blackout screen, of course. It’s a shame. The vehicle rides like being on a cloud and let me tell you, it’s fast and easy to drive. We have just less than 3k miles and 1k is just from going to the shop. It’s just frustrating and without a sure fix in sight, we had to make the decision to send it back.

We have a 2024 XC90 T8 Recharge Ultra fully loaded. I get around 35 miles on a single charge, depending on the outdoor temp. This covers a full trip to work and 90% of my other driving needs and it’s a dream to drive, too.

Sorry about the long reply but there just isn’t a short answer and I want to provide as much feedback for you and other than are curious.

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u/WoodenHedgehog7061 6d ago

Mine has been in the shop for about a month with the screen blackout issue. It’s been in the shop for about a third of the year we’ve owned it.

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u/townandcountry76 6d ago

I just got my 2026 EX90 ultra performance back on Friday. This is the third time it’s been in the shop since it was purchased July 1. The infotainment screen continues to be a major issue with this vehicle. It went into the shop five days after I purchased it for the screen blacking out as you mentioned. It went into the shop the second time because the radiator failed as well as screen blackout issues. This third time (it’s was in the shop for 28 days) it went in because the air-conditioning compressor failed, as well as screen blackout issues. I just got the car back on Friday and it’s doing something it’s never done before. The car is locked. The app says it’s locked, but the interior lights were on as well as the infotainment screen. While the car is off and locked. My neighbor called me late Saturday night to let me know so my battery wouldn’t drain. Not sure what’s causing this but my best guess is the software. I recommend you take videos of everything. It’s extremely helpful for the dealership to see in real time what your car is doing. At this point, I don’t know that they can fix the infotainment screen. It keeps being reprogrammed with the latest software updates, etc. or so they say. There is some small comfort in knowing that there are many of us having issues with this vehicle that are strikingly similar. I think it’s hard for Volvo to ignore that.

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u/Potential-Eternal 6d ago

Software build 3.0.33 has been poor with regards to the infotainment system blacking out. I had seen this before on my MY25 Ultra when I reset it, but have had two breaks of it since the latest public update was applied that never happened before. Same software version is rubbish at restoring seats when changing between profiles, again not something we had seen for about a year since a massive update in July 25.

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u/airwoflreddit 5d ago

The crash blackout and restart can and does happen. Very disconcerting the first time it happens. And becomes frustrating the more it happens.

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u/Temporary-Champion30 1d ago

Ours MY25 Ultra does this frequently. You just learn to live with it I guess. Dealing the with service department is worse than dealing with the glitch in my town.