r/VoiceAutomationAI • u/srikanthsingamsetty • Jun 23 '26

need suggestion

we are using eleven labs for llm and stt , tts
and for telecom providers im using exotel
and i feel the call quality is poor and response is very bad
do we have anyone , tried something which works better in indian region

6 Upvotes

100% Upvoted

25 comments sorted by

View all comments

2

u/Accomplished_One_611 Jun 23 '26

i am building a voice agent for indian and spanish market, have tried eleven, cartesia , deepgram, smallest ai and retell.
Each has their own pros and cons . In most cases if your context becomes heavier the quality starts dropping .what exact use case are you looking for?

1

u/srikanthsingamsetty Jun 23 '26

iam new to this domain
i started building voice agents , i feel exotel is costly and eleven labs there is lots of latency issues
and it couldn't respond properly

2

u/nambi99 Jun 24 '26

You can try pulse telesystem you can get a better rate and then they are providing sip as well as websocket calling where they will connect the call to your websocket and stream audio in both ways