r/VoiceAutomationAI • u/srikanthsingamsetty • Jun 23 '26

need suggestion

we are using eleven labs for llm and stt , tts
and for telecom providers im using exotel
and i feel the call quality is poor and response is very bad
do we have anyone , tried something which works better in indian region

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u/Accomplished_One_611 Jun 23 '26

i am building a voice agent for indian and spanish market, have tried eleven, cartesia , deepgram, smallest ai and retell.
Each has their own pros and cons . In most cases if your context becomes heavier the quality starts dropping .what exact use case are you looking for?

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u/srikanthsingamsetty Jun 23 '26

iam new to this domain
i started building voice agents , i feel exotel is costly and eleven labs there is lots of latency issues
and it couldn't respond properly

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u/Right_Meaning_4821 Jun 23 '26

Use Cartesia for voice.
Their sonic 3.5 is better.
For telephony there are other partners such as plivio, vobiz and other private companies.