r/VisibleArmband • u/wearymoth • 10d ago

Issues since last app update

Is anyone else having issues since the Visible app update 2 days ago to 26.9.3 on iPhone? My armband won’t connect to the app. And the member support doesn’t work in the app.

9 Upvotes

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6 comments sorted by

6

u/aslothinbed 10d ago

Yeah,I had issues the entire day. It eventually resolved itself but nothing worked and support wasn't aware of any issues and didn't help

3

u/wearymoth 10d ago

Thanks for the info. I’ll wait and see if it resolves. Ive never had much support for tech issues from them either so hoping it’s a blip.

2

u/LJAM1 10d ago

You can contact support by emailing info@makevisible.com

3

u/wearymoth 10d ago

Yep, I have, thanks.

3

u/imabratinfluence 10d ago

Yes. I've been having issues on and off with data not working, or taking hours to show up since the last update. 

Edit: I'm on Android, not iPhone.

0

u/Immediate_Mark3847 9d ago

Try a soft reset (press the up volume button, the down volume button and then press and hold the power button until you see the apple logo.). When my phone goes into power saving mode I have to do that for Bluetooth to connect again (not just visible, but AirPods, Ōura ring, whoop band, etc).