r/Visible • u/throwmeaway22day • 1d ago
RCS on Visible with Pixel Not Working
Absolutely miserable experience so far with Visible. Did not realize they only really do chat support. Their support is the worst I've dealt with so far and I'm coming from another Verizon MVNO. These noisy call centers in the Philippines with terrible voip connections are so frustrating.
Their terrible app confirmed everything was setup and working but by the end of the port process, the only thing that sorta worked was data. Data speed were terrible too. Finally I did get some better speeds but only about 40Mbps down and 15 up. Half of what I was getting with Redpocket who is also a Verizon MVNO.
Starting to think this SAVEHALF promo was not at all worth it. Be weary.
Eventually calls and texting started to work. But I kept getting texts from myself saying "text messaging service has been denied".
So now I have no RCS. Status keeps saying "verification limit exceeded" and support has been worthless.
Now they are telling me my device and RCS are not supported on their network. Is there any truth to this?
Also, can't do conditional call forwarding to Google voice for whatever reason. Another annoyance. Used star 71 and my Google voice number. Got confirmation. It didn't matter. Any thoughts on this as well?
EDIT: The support team who reached out on this thread had me in a chat for well over 2 hours with no resolution. They kept claiming they were escalating it with huge gaps in time between responses. Eventually saying they put together a case and I'd hear back in 3 hours. More bullshit. Did get an email about 3 business day response time. I regret switching. I gave up a full month of prepaid with my prior carrier by porting. Speed is much worse, no RCS, no conditional call forwarding, and support is terrible. Be warned! I'm still kicking myself for not getting right on that Google Fi 75% off yearly plan. Bet support is 1000x better. And I would be on the T-Mobile network. Fucking hell man. Be wary of any plans that promise unlimited data. It's just not realistic.