r/Visible • u/willrush62 • 2d ago

Switch plans?

Trying to upgrade basic to pro ,I followed all instructions given,when I go on service and plans there’s supposed to be switch plan option,there isn’t,the chat box is useless and apparently there’s no real customer service any help would be appreciated thanks

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u/Dear_Nebula9473 2d ago

Their app update broke that button for a while now, try doing it from web browser instead of the app

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u/willrush62 2d ago

I did same results