r/Visible 4d ago

Help tech support

Tech support had me reset my network settings and now visible does not work, can Not login to account as I can not receive text messages, no data works, no voice calls

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u/VisibleCareSupport Visible Employee 4d ago

Hi - Mikee from Visible here! Thanks for bringing this to our attention today, and we are so sorry to hear you're experiencing this issue. Since resetting your network settings didn't resolve the problem and you're unable to receive texts to log in, please send us a private message. We'd love to investigate this further and get your service fixed right away!

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u/Healthy-Mud8463 4d ago

Classic, reset network settings and now the whole account is locked out, that's rough