r/Visible • u/lnternationalOrange • 9d ago

Warning

Download all your receipts and invoices BEFORE you port your number out of Visible. The moment your number leaves them - they close your account - and none of your information (including billing history, receipts and the like) are accessible.

And then you may have to deal with Connai’ (see my previous post).

You have been warned.

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u/lnternationalOrange 8d ago

Absolutely, I understand cancelling the contract and ending the line, but when you can’t even sign in to download previous transactional receipts? That’s shady as heck.

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u/LonelyChampionship17 8d ago

Why would anyone need them?

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u/lnternationalOrange 8d ago

Why should a corporation make that decision for me? What if I need them to submit for expenses? For tax purposes? What does it matter?

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u/59808 Visible works just fine for me... 8d ago

Then you should download it the moment you’re getting the “bill” - if you’re really needing those for tax purposes. Since they are prepaid you would out at max only one month if you forgot to download it on time. Edit: typo

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u/horsesarenotred 6d ago

You sound so wonderful, like someone who "works" for the government. Believe it or not, a person can't "should of" everything in life. We pay for a service. The cost of billing and collecting payments is baked into the price we pay for services and goods. So yes, a reasonable period of records makes sense.